Forum › Forums › Miscellaneous › Broadcast, Internet, Media › IPlayer problem
Tagged: humax freezing, iPlayer, wont load
- This topic has 317 replies, 81 voices, and was last updated 4 years, 10 months ago by
grahamlthompson.
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AuthorPosts
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October 10, 2020 at 7:08 am #93930
Anonymous
InactiveMe too, iPlayer OK but no YouTube.
October 10, 2020 at 8:17 am #93931Anonymous
InactiveIs anyone complaining to Humax about YouTube? Their email is uksupport@humax-digital.co.uk . I don’t think comments on these forums are seen by Humax and you need to contact them directly to get their attention.
Also this thread is predominantly about BBC iPlayer. There is a separate thread for YouTube. See https://myhumax.org/forum/topic/youtube-re-directing/page/3?replies=30#post-80502
October 10, 2020 at 8:27 am #93932Anonymous
InactiveSat Morning – 0925am still no iPlayer service on HDR2000T box. Anyone else have the same?
Portal states “Service Under Maintenance”
October 10, 2020 at 8:28 am #93933grahamlthompson
ParticipantStruggling to change the DNS settings on the FVP-5000T.
Using manual I cant enter either
Google 8.8.8.8 and 8.8.4.4 I cant enter a single digit without adding leading zeros
or
Open DNS 208.67.222.222 and 208.67.220.220.
I can’t try turning off the router for at least 12hrs. Grandsons girl friend is working from home.
Any other suggestions gratefully received.
October 10, 2020 at 8:40 am #93934grahamlthompson
ParticipantManaged to enter open DNS settings – trick was to fill each first with zeros.
Internet is connected and tests OK
Problem though still no backwards epg data.
Trying the google dns numbers.
October 10, 2020 at 8:47 am #93935grahamlthompson
ParticipantStill no backwards epg
[attachment=80512,1469] [attachment=80512,1470]
Just spotted error with primary DNS.
October 10, 2020 at 8:49 am #93936Anonymous
InactiveGraham: I seem to remember that when I set up my router to OpenDNS, though the DNS figures got through to the box fairly quickly, the backward EPG did not populate immediately, so maybe if you leave to settle for a while it will appear in an hour or so.
Edit: I note you have the primary set to 8.0.8.8 instead of 8.8.8.8 (Ah! you noticed too!)
October 10, 2020 at 8:58 am #93937grahamlthompson
ParticipantA1944 – 7 mins ago »
Graham: I seem to remember that when I set up my router to OpenDNS, though the DNS figures got through to the box fairly quickly, the backward EPG did not populate immediately, so maybe if you leave to settle for a while it will appear in an hour or so.
Edit: I note you have the primary set to 8.0.8.8 instead of 8.8.8.8
Thanks I now have corrected primary to 8.8.8.8. Still no prog info so will leave it for an hour or so.
October 10, 2020 at 9:15 am #93938Anonymous
InactiveI finally found the thread from Nov 19 where I set up the DNS and my memory is a bit faded, but it seems it was several days before the backward EPG settled down, since when it has been rock solid.
The thread in question is:
https://myhumax.org/forum/topic/fvp-5000t-epg-catchup
The thread is a bit confusing as several other issues came into it along the way.
October 10, 2020 at 9:24 am #93939Anonymous
Inactivegrahamlthompson – 44 mins ago »
Struggling to change the DNS settings on the FVP-5000T.
Using manual I cant enter either
Google 8.8.8.8 and 8.8.4.4 I cant enter a single digit without adding leading zeros
or
Open DNS 208.67.222.222 and 208.67.220.220.
I can’t try turning off the router for at least 12hrs. Grandsons girl friend is working from home.
Any other suggestions gratefully received.
I find just switching the router off for a minute is fine.
In my case, I needed to have two separate DNS settings for the bedroom and the sitting room (‘cos wife wants to use French catch-up TV) as you can’t change the DNS in my HB-1100S. My solution was to leave the ISP’s DNS in the modem-router, run an ethernet cable from it to a second router (not necessarily also a modem. I used a D-Link 826 that I had been given a year or two ago and not used). I then set up the new DNS in the D-Link.
This could be a good idea for you if you happen to have a spare router, or can pick one up at a car boot sale or on Ebay, or you may be able to use an old router from a previous serivce. i.e. leave your ISP’s modem-router running and you can do what you like on the settings of the second router.
October 10, 2020 at 9:48 am #93940Anonymous
InactiveOur FVP-5000T is now working well with iPlayer again and backward epg tests out fine but grey boxes with YouTube. iPlayer app shows recent update but FVP-5000T software unchanged.
October 10, 2020 at 10:56 am #93941Anonymous
InactiveTeznorfolk – 2 hours ago »
Sat Morning – 0925am still no iPlayer service on HDR2000T box. Anyone else have the same?
Portal states “Service Under Maintenance”
Our HDR 2000t has the same problem. I have emailed Humax Support but don’t hold out much hope of a response.
October 10, 2020 at 11:43 am #93942grahamlthompson
ParticipantClearing the cookies restored the backwards epg. I will leave it with the Google DNS settings to see how it goes.
October 10, 2020 at 3:40 pm #93943Anonymous
InactiveThe BBC recently updated their iplayer and it caused a compatibility problem with all Humax devices. The app would load, but playback would fail. Source:
https://www.bbc.co.uk/iplayer/help/issues/bbc-iplayer/humax-playback-fault
Our FVP-5000T 2TB was affected, but not our older LG ‘smart’ TV.
Humax say they have put a temporary patch in place and are working on a permanent fix. Source:
https://uk.humaxdigital.com/humax-service-announcements/ dated 9th October 2020.
I haven’t tried it, yet.
October 10, 2020 at 7:16 pm #93944Anonymous
InactiveIplayer was working this morning. Now I keep getting “incorrect link”.
HB-1100S
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