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Martin Liddle – 14 hours ago »
Steve983 – 31 minutes ago »
the signal is weaker I get the skipping & jumping (on playback) on Film 4, this ties in with what I’ve been told by someone before that its ok to watch a weak signal but more tricky to record it.
Sorry but the skipping on Film4 (and various other channels/programs) on replay is a characteristic of the 9300 that no aerial in the world will help you with. Humax have been aware of the problem for some years but I think we can now assume they do not intend to fix it. The specific problem only affects the 9150/9300.
The strange thing is though with Film 4 that the skipping and jumping is intermittent, it doesn’t happen on every film, does that make sense? When it jumps, if you hit rewind you can watch the portion of the film in reverse and press play but then jumps forward again. Sometimes pressing pause ‘calms’ it down and I can watch it going forward again. This is why the guy at Digi UK suggested an HD reformat.
Also if I fast forward playback on any channel and then press play, the playback sometimes starts skipping, I press pause for few seconds and its ok again.
So to sum up so far, it seems I need a new Humax box to solve some problems and a new aerial to solve others. I’ll talk to an aerial installer to get his advice before I do anything. The trouble with them is that whatever you say they always want to sell you a new aerial!
Steve, you are describing exactly what has been known for a long time as far as the skipping is concerned, it was first noticed on Family Guy and American Dad on BBC3. If you can easily get to the aerial I’d suggest trying Damian’s suggestion of changing the aerial polarisation and then a re-tune.
Steve983 – 2 hours ago »
The strange thing is though with Film 4 that the skipping and jumping is intermittent, it doesn’t happen on every film, does that make sense?
Yes that fits exactly. My best guess is that the way the program is encoded for broadcast sometimes uses some feature that is part of the standard but that the decoding chip in the 9300 can’t handle correctly. I would further speculate that the reason Humax are unable to fix the problem is that a software work around is either very difficult or impossible. The problem wasn’t present when the 9300 was first marketed so it is the broadcast streams that have changed.
damian – 1 day ago »
Steve983 – 2 hours ago »
I get the same problems whether I use manual or auto tune
The idea was to see if there are duplicates in the 800’s after an automatic tune which would indicate multiple transmitters.
Have you carried out a default-reset/factory-reset, 2nd thing to try after a power cycle if there are problems.
Rowridge transmits at a lower power on horizontal for some channels. I’d imagine the aerial needs to be vertical and that’s if it’s pointed to Rowridge and not catching some of the repeaters or Midhurst which is closer.
Presumably it cut off again on last Sunday’s Top Gear, Martin’s already asked, but were you recording anything else at the same time or immediately after? i.e what?
I live in Leicestershire and my 9300T always cuts off the end of Top Gear, I assumed it was the BBC’s fault.I recently cleared all my recordings, formatted HDD as it seemd to have a lot of disc space missing, which then returned, reset to factory defaults and manually retuned so I only have East Mids transmitter tuned in and it still does it, so I think the BBC must transmit the stop signal too early.
I have just bought a Freesat HDR 1000S 1TB, only had it a few days, will see if that does it.
Ozzy – 1 minute ago »
I live in Leicestershire and my 9300T always cuts off the end of Top Gear, I assumed it was the BBC’s fault.I recently cleared all my recordings, formatted HDD as it seemd to have a lot of disc space missing, which then returned, reset to factory defaults and manually retuned so I only have East Mids transmitter tuned in and it still does it, so I think the BBC must transmit the stop signal too early.
I agree. A cursory google brings up numerous complaints about Top Gear being cut short. Maybe Sunday primetime is when the BBC gets back on schedule if there has been a significant drift due to overruns.
Steve983 – 4 hours ago »
So to sum up so far, it seems I need a new Humax box to solve some problems and a new aerial to solve others. I’ll talk to an aerial installer to get his advice before I do anything. The trouble with them is that whatever you say they always want to sell you a new aerial!
If it was me, I’d do it the other way around. First buy a new PVR, and try it out. That should clear up the PVR-related problems, and reveal any aerial-related problems more clearly. You might find it’s not worth calling out an installer. Sky News, for instance, sometimes falls off my Freeview tuners, but it’s usually weather-related. Probably more common around the Solent than in South London where I live.
JamesB – 1 hour ago »
Ozzy – 1 minute ago »
I live in Leicestershire and my 9300T always cuts off the end of Top Gear, I assumed it was the BBC’s fault.I recently cleared all my recordings, formatted HDD as it seemd to have a lot of disc space missing, which then returned, reset to factory defaults and manually retuned so I only have East Mids transmitter tuned in and it still does it, so I think the BBC must transmit the stop signal too early.
I agree. A cursory google brings up numerous complaints about Top Gear being cut short. Maybe Sunday primetime is when the BBC gets back on schedule if there has been a significant drift due to overruns.
strange, I’ve always recorded top gear over the years, not on a 9300t, but humax freeview boxes, first on SD now on HD and it’s never ended/stopped early.
Also Steve OP says it doesn’t happen on a Monday’s top gear repeat.
I remember the discussions around family guy and american dad a while ago, but it never affected my boxes. I assume we’ve all seen the timing signal sent before an advert break. It’s possible the beeb are sending out a similar signal just before a show ends, such as Martin suggests, the 9300t decoding chip can’t handle, but why that doesn’t happen on a Monday’s repeat is anybodys guess.
Is the Monday repeat always exactly the same length as the Sunday broadcast? Radio repeats are often edited.
JamesB – 6 hours ago »
Steve983 – 4 hours ago »
So to sum up so far, it seems I need a new Humax box to solve some problems and a new aerial to solve others. I’ll talk to an aerial installer to get his advice before I do anything. The trouble with them is that whatever you say they always want to sell you a new aerial!
If it was me, I’d do it the other way around. First buy a new PVR, and try it out. That should clear up the PVR-related problems, and reveal any aerial-related problems more clearly. You might find it’s not worth calling out an installer. Sky News, for instance, sometimes falls off my Freeview tuners, but it’s usually weather-related. Probably more common around the Solent than in South London where I live.
That’s what I’ve been thinking today.I sort of wish the 9300T would just die thus giving me a perfect excuse to go out and buy a new HDR-1800T! 😆
HD is a good enough excuse, picture quality and sound, if you have the right equipment, is better.
Use the 9300T for a 2nd TV or backup.
I still think you need to check the aerial and turn it to vertical.
A quick google shows a new mast going up in 2010, and vertical being added and used from 2012. Vertical now provides a much stronger signal for the likes of dave/sky-news etc. etc. (50% of the muxes).
Your aerial would have been fine on horizontal, but from 2012 everything is telling me vertical makes a lot more sense. This is where a decent local TV aerial installer is worth finding and not some fly-by-night cowboy who will simply point a new aerial, that you probably don’t need, in roughly the same direction as your neighbours.
Personally I think it’s a no brainer and I’d also be really interested if it cleared up some of the other problems, even if it did, I’d still be inclined to upgrade the 9300t in the near future. I’m not a betting person, but even I’d put money on a new hdr1800t suffering some of the same problems without the aerial being addressed.
Thanks again for everyone’s input and suggestions on this thread, I’ll report back when I’ve taken some action. Have a good Sunday everyone.
Steve983 – 15 hours ago »
JamesB – 6 hours ago »
Steve983 – 4 hours ago »
So to sum up so far, it seems I need a new Humax box to solve some problems and a new aerial to solve others. I’ll talk to an aerial installer to get his advice before I do anything. The trouble with them is that whatever you say they always want to sell you a new aerial!
If it was me, I’d do it the other way around. First buy a new PVR, and try it out. That should clear up the PVR-related problems, and reveal any aerial-related problems more clearly. You might find it’s not worth calling out an installer. Sky News, for instance, sometimes falls off my Freeview tuners, but it’s usually weather-related. Probably more common around the Solent than in South London where I live.
That’s what I’ve been thinking today.I sort of wish the 9300T would just die thus giving me a perfect excuse to go out and buy a new HDR-1800T! 😆
Steve – here’s a good reason to buy a new HD pvr before you call an aerial installer: the HD channels are on ch21 which is even weaker than Dave and Sky News. If your aerial needs adjusting or replacing, you really need to have a HD tuner available so that the installer can make sure the HD channels can be received. How annoying would it be, to wait another year before replacing the 9300T, only to find that the aerial needed adjusting AGAIN!
Keep us posted.
^ Yes, thanks JamesB. The more I think about it, the more it makes sense to get a new 1800T first. That should solve the skipping & jumping problem and may even solve the recording problem too. As you say, even if it doesn’t, it means that any remaining issues are related to the aerial and should make them easier to solve.
Cheers, Steve
Since the last round of retunings my 9300 has been better behaved. I was even able to record the last two eps of Top Gear on Sunday evenings without getting the ending chopped off.
Pretty ironic now 😆
Steve983 – 23 minutes ago »
Since the last round of retunings my 9300 has been better behaved. I was even able to record the last two eps of Top Gear on Sunday evenings without getting the ending chopped off.
Pretty ironic now 😆
many thanks for the update Steve, a lot of folks don’t bother, glad to see it’s behaving itself finally, just need the Beeb to stop messing about and get Top Gear back on air.
Can we assume the fix was a combination of a factory reset and a proper manual tune to one transmitter only. And if it starts to happen around the same time next year we can blame the French
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