Forum › Forums › Freeview HD › HDR 1800T, 2000T › No sound
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October 1, 2016 at 10:10 pm #47852
Martin Liddle
Participantbill63 – 2 hours ago »
Hi faust, So how come then that I have never heard of any other model or HD device with the same problem.
Have you tried googling “HDMI handshake problems”? It brings up an awful lot of hits and none on the first page that I saw related to Humax so I think it is an industry wide problem.
By the way it brought up an interesting guide with some tips I haven’t seen before, seeLink to HDMI trouble shooting guide
October 1, 2016 at 10:23 pm #47853Anonymous
InactiveThat link is a fascinating read Martin. I will have to read and re-read to absorb it all though. It does explain just how hit and miss this connection can be. I can understand now why the HDMI switch I use may have caused an issue with the Humax.
I also think the pass-through fix has a part to play with this issue.
October 1, 2016 at 11:13 pm #47854Anonymous
InactiveFaust – 12 hours ago »
Minstrel SE – 11 hours ago »
Is this model riddled with glitches?
For the first time today I have had no sound when switching on from off at the mains.
A reboot sorts it but why should I have to reboot an electronic device that has already booted from the first power on
Really folks…something isnt right here…something isnt right at all.
A device either works or it has ridiculous flaws that destroy the pride of ownership
When you say switching off from the mains do you mean you are actually cutting all power to the machine rather than have it in standby? If so I would suggest that is the issue. These modern boxes are actually mini computers and not really designed to have no power at all. When you have started it up I expect it has failed to boot correctly, just like normal computers do at times.
Why are you not using it in lower power standby? In this state it uses a tiny tiny bit of power, over a year we are talking pennies.
Well yes because mostly I like to switch off my quality brennenstuhl power blocks. I have loads of equipment connected as Im a gamer etc.
Maybe I will have to leave it on but Im not recording so often that it always needs to be in standby. It would need its own feed then as I dont want other equipment powered up
Power consumption isnt an issue. I would have thought it could boot from cold. Note every other Humax I have had boots from cold
October 2, 2016 at 9:34 am #47855Anonymous
InactiveThis issue seems to only affect the 1800T/2000T and NO OTHER Humax product.
Humax is aware of the issue, but it maybe to expensive correct as it could be a design fault in the hardware to put right.
And as its only an intermitted fault and most people are putting up with it, so they are not bothered as it would cost the £1000’s even millions to recall all of them.
If it was a software problem then they could have easily fix it by now with an update.
If this was handshake issue then the problem would there all the time not just every now and again.
If it was a TV problem it would affect your equipment like your DVD player or Sky box or games console etc, and would only affect a odd few people.
October 2, 2016 at 9:53 am #47856Anonymous
InactiveMartin Liddle – 11 hours ago » …Have you tried googling “HDMI handshake problems”? It brings up an awful lot of hits and none on the first page that I saw related to Humax so I think it is an industry wide problem…
Yes. I recall some years ago Arcam HiFi had serious HDMI sound pops problems with one of their AV processors. Since their kit sells for significantly more than the typical Humax the users were not amused. They eventually brought in an acknowledged world expert on HDMI to advise them. HDMI is a poor design, often implemented on the cheap by manufacturers. At the simplest level it lacks a locking mechanism for the cable entry, which inevitably leads to loose connections and often damage to the cable or entry point. I’ve never had problems with HDMI connections, Humax or any other kit, because I always ensure a tight connection well supported in some form, and no intermediate hubs or other devices. So I would advise Humax users to look elsewhere for their problems with sound and vision. Ethernet cable was designed by someone who knew what they were doing.
October 2, 2016 at 10:43 am #47857Anonymous
InactiveWell in this case its not a connection or cable fault, just people who have the 1800T/2000T and no other Humax product, that have this problem.
October 2, 2016 at 12:42 pm #47858Anonymous
Inactivebill63 – 1 hour ago »
Well in this case its not a connection or cable fault, just people who have the 1800T/2000T and no other Humax product, that have this problem.
Well there is at least one other poster, Faust #105, who does not support you in that. Although I concede that it could be the specific implementation in the Humax box that is sensitive to some environments (as per my post siting Arcam). Without some detailed investigation (unlikely from Humax) then it’s difficult to judge objectively.
October 2, 2016 at 1:36 pm #47859Anonymous
InactiveI would urge people who are having this issue to read the link kindly supplied by Martin regarding HDMI implementation and possible issues.
October 3, 2016 at 10:41 am #47860Anonymous
InactiveYes Pollensa1946, totally agree about the cables, its very important that cables must be fitted tightly and of fairly good quality too if want them to last.
But what I am saying is there is no reported sound issues on any other Humax product on any forum that I have read on the internet, unless the unit is faulty.
But there are loads complaining about the sound problems with the 2000T.
I think we all deal with this issue the way we can, years ago I worked in the electrical field so I do know something about cables.
What I have done with mine is connect both HDMI and scart to the TV, so if I am recording and I turn to watch something of the box and there is no sound through the HDMI, I just watch through the scart but it don’t happen often thank goodness.
And when its finished recording put in standby for about a minute which gives it time for the hard drive to stop spinning then turn back on, or if you cant wait switch off at the mains for a couple seconds then turn on again and you have got your sound back on the HDMI again.
It was the first thing I tried was the cables when I first encountered this problem with my new 2000T as well as trying it on different TV’s, and after reading on different forums I knew that other people had the same problem as I did.
None of my other HDMI products have this problem, and I have also got the 4000T freeview play box and there is no sound issues with that ether.
October 3, 2016 at 10:48 am #47861Anonymous
InactiveBill, are you using pass through on the 2000T or a passive splitter? Once I separated the signal to TV from passing through the 2000T and connected HDMI from 2000T direct to HDMI port on the TV I’ve never experienced this issue since. Also making sure of course that CEC is disabled.
October 3, 2016 at 10:53 am #47862Anonymous
InactiveHi Faust, I am using a aerial splitter because I find on both Humax’s when they start to record, even in standby they pinch the signal to the TV for a couple of seconds.
And yes the cec is disabled.
October 3, 2016 at 3:40 pm #47863Anonymous
Inactivebill63 – 4 hours ago »
Hi Faust, I am using a aerial splitter because I find on both Humax’s when they start to record, even in standby they pinch the signal to the TV for a couple of seconds.
And yes the cec is disabled.
Which make of TVs are you using and what age are they if you don’t mind me asking? P.S. have you read the link provided by Martin?
October 3, 2016 at 8:46 pm #47864Anonymous
InactiveHi Faust. Sony Bravia about 4 years old that it is on now, 2000T about 6 months old. I also have 3 year old Samsung in the bed room and it does the same on that, but my DVD player, Now TV box and my Humax 4000T works OK with no problems at all on the HDMI.
Yes I did have a look and it makes a lot of sense, but as I said I used work with electrics a few years ago now, and I also used to help a friend repair TV’s and the old VCR’s which is very interesting stuff.
My best mate is a retired computer programmer who got made redundant after working for BT for over 40 years. He as also bought one and got rid of his old Sky box, and he is getting the same problem with his 2000T on his new top of the range 50inch LG TV, but his DVD Blu-ray player and Amazon fire still works OK and so does his old Sky box.
He has now got his TV and 2000T wired to a surround sound system to conker the problem which sounds great, mind you he has got a large front room.
I suppose not showing my age I have been messing around with electronics and electrics for around 45 years now myself, but computers still get me a bit, that’s where my fiend comes in.
So this why we think its ether a voltage spike problem on the audio HDMI out or a software problem, but we have not got the right equipment to test it properly, plus it they are still under warranty.
October 4, 2016 at 7:57 am #47865Anonymous
InactiveHl Bill,
I now use a Sonos sound system myself for TV audio which is possibly why I’m no longer getting any issues with the 2000T and it could be something changed since I got the Sonos. The Sonos soundbar uses an optical connection so again this is totally different, and very reliable – if not cheap.
October 4, 2016 at 10:17 am #47866Anonymous
InactiveHi faust,
Yes I was thinking about getting a sound bar, but my wife was against it as we are now on a tight budget.
If we turn the 2000T on and there is no sound and its recording we just watch it through the scart, OK its not such a good picture but I have seen a lot worse plus you get used to it after while.
Yes Sonos is a good make, where I last worked before early retirement, which was a company that sent out entertainment equipment ( TV’S, audio players called a plexus and microphones) to pubs and shops. The microphones where always Sonos, they were not cheap but they were Quality made and people always said they were a good make.
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