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MrFraggle – 18 minutes ago »
Okay I have one of those somewhere but cannot see why I would need it, or where I would fit it?
Currently the HDR 1800T is connected to the Samsung TV and that is the one that freezes. Turned on the TV this morning and until I switched the PVR off and on again I was stuck on some image from one channel.
The HDR 200T is connected to a Hisense LTDN40K321UWTS and this is the one that can drop sound.
Remove the aerial feed to the PVR, connect it to the splitter. Remove the TV feed from the PVR and connect to one output of the splitter. Using another coax patch lead connect the other output of the spitter to the pvr aerial in.
Can you explain why connecting the PVR to the TV is better this way than the normal connection? Thanks.
MrFraggle – 54 minutes ago »
Can you explain why connecting the PVR to the TV is better this way than the normal connection? Thanks.
The 1800T/2000T series were initially manufactured without pass-thru. No one knows why i.e. whether it was a simple error or whether they were trying to save a few pennies. Anyhow, following lots of complaints Humax come up with a retro-fit software solution/workaround in order to facilitate pass-thru.
I along with others don’t believe it has ever been a perfect solution i.e. it works fine with some setups but can cause problems with others, hence the suggestion of using a splitter.
By using a passive splitter your TV will get an unadulterated signal direct from the aerial, ditto the Humax. When the HDMI handshake takes place this then shouldn’t interfere with the rest of your setup.
Thanks for that interesting bit of info.
MrFraggle – 1 hour ago »
Can you explain why connecting the PVR to the TV is better this way than the normal connection? Thanks.
When the box wakes to make a recording, it disconnects the aerial loopthrough for a short period. If you happen to be watching TV you lose your programme for a short period. Additionally you can save a bit of money by reducing the power consumption of the box when in sby by turning on low power standby. The amplifier used to provide loop through consumes some power. I don’t have either box but it may be the fix used to provide the loop through consumes more power than the older HDR-FOX-T2.
I was in touch with Humax customer service and the guy was borderline rude and pretty much told me to just suck it up and reset the boxes. The reason I phoned as I lost sound on the 1800 so in effect I had two boxes on two different TV’s with two different soundbars sporadically dropping sound. I think I have bought my last Humax.
There’s no excuse for rudeness; however customer service (CS) must get pretty frustrating from time to time.
Resetting the box is always a good start, but if there’s an underlying incompatibility the problem will simply reoccur at some point.
Have you tried the splitter? and also switching off CEC anynet?
As I said two different boxes, a 1800 and 2000 connected to two different TV’s with two different sound bars. It happens so sporadically that it is impossible to even hazard a guess as to the cause.
But yes I have tried the splitter and switched off CEC Anynet on the Samsung and whatever it is called on the Hisense.
When I come to replace I will try Panasonic as this is the third Humax with issues.
So why is the sound bar not also going back?
Going back where and for what reason?
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