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This is pretty much the same response I had two weeks ago. I then contacted Graham North (UK Commercial Director), who said he’d look into the issue. I’ll be chasing this up with him on Monday. His email address graham@humaxdigital.com
Shameful Company – would not trust them again.
Admin Edit: Link and some content removed. You can rubbish them all you want but you are not using this forum to promote your stupid ill conceived idea.
Rubbishing Humax for trying to find a resolution to the problem?
Seems a little irrational.
gorgiz – 1 hour ago »
Shameful Company – would not trust them again.
Utter rubbish.
Do you bother to read other posts.
1. The portal is now actually working albeit not fully.
2. It is the BBC who have moved the goal posts re iplayer not Humax.
I made it quite plain in post # 50 that Humax intend to look at engineering a fix, resources permitting, but it would take time, since confirmed by other members.
I recently got a HD Fox T2 which I was setting up to sell with an external Hard drive and found I could not access the Humax portal and searched this and other forums for a fix and the consensus seemed to be to download later software. This I did and none of the versions I found and loaded worked. so I e-mailed Humax support and got a very quick reply from customer support member Joseph M to the effect he did not think it was a software problem and asking me how the box was connected and when I replied to the effect that it was directly connected to the router with an Ethernet cable which worked fine with two other humax HDR fox T2s he replied with another e-mail which I will paste on here in case there are others out there who have a similar problem. This fix worked and the HD FoxT2 connects every time to the Portal after following the instructons below
Hi Boyd,
Please find the instructions below to reset your box:
Please NOTE: System settings such as screen ratio will be reset, if you have a recorder then the Schedule will be deleted but recorded programmes will be saved.
Press MENU on the remote
Using the directional buttons move and select Settings
Select installation
Enter your Password (Default is “0000”)
Choose Factory Default with the OK button
Select ‘YES’
Enter your Password (Default is “0000”)
The unit will restart, please allow up to a minute for this to happen
Please choose your preferred language
Please adjust any display settings as necessary and then choose NEXT
Allow the automatic search to finish and Save the results
Apply any network settings if needed – Only applies to those with Ethernet cable connected, then choose NEXT
Please check the settings and choose FINISH
Leave the unit on BBC One HD for one hour so the TV portal can update.
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