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Hello all, I noticed late last night that I could only receive BBC channels.Same again this morning.Checked all the usual suspects, aerial, HDMI cable -unplugged -waited 20 secs etc, nothing . Still getting ‘the recorder is not receiving a signal or the signal is weak’ msg ?I re tuned the box (wouldn’t let me choose my area East Yorks- only BBC East…) I also noticed when I did a signal test it came up as tuner 1,2&3 =0%.Any help appreciated
There have been reports of problems resulting from the current hot weather conditions. It is a pity that you retuned as that is the last thing you should do on losing channels.
You will now have to retune at intervals until you get them all back and then do not retune if they disappear again.
Hi A1944- I’ve lost the signal completely -as said, had BBC this morning -now nothing,sorry photos aren’t great…
Hope these photos are ok
Tuner 1 & 3 are still 0% but Tuner 2 is 90% strength and 100% quality.
matty64Hull – 2 mins ago »
Tuner 1 & 3 are still 0% but Tuner 2 is 90% strength and 100% quality.
In that case it might be worth trying a retune to see if you can get everything back. As I said, if you get everything back to normal, don’t retune again, whatever happens next.
Any improvement yet Matty?
Hi A1944- yes there’s improvements, but not all channels are available. So a signal is getting through but obviously not ideal….
matty64Hull – 2 hours ago »
Hi A1944- yes there’s improvements, but not all channels are available. So a signal is getting through but obviously not ideal….
Could you give us some examples of channels that you can’t receive please?
Hi Martin, it’s all a bit strange last night I managed to be able to watch all of Programmes. I wanted BBC One, Quest,ch4…this morning non of those. just going through the channels now first one works is That’s Tv. Sky arts,now Quest is back on-QVC,Really… So as I said, I am getting a signal from the box to the TV do you think I have pressed something in settings?
I suspect that you have not done anything wrong, but are suffering the rather unpredictable atmospheric conditions. That can result in one or more Mux disappearing one minute and a different group minutes later.
Assuming that this is the cause, which seems quite likely at present, you will just have be patient and hope it settles down again soon.
I see a message has been put put in various places to not retune TVs this week due to the atmospheric conditions. Here’s one
Could this be it I wonder as the evenings are cooler and so don’t get as many problems.
Very wise advice
– Thanks- I suppose that’s good to know in a way it’s just strange how some programs are getting through and not others I said I can’t get any BBC programmes or ITV,2,3 etc?
Yes Matty, that is typical of atmospheric problems.
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