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I have just purchased a FVP 5000T 1tb freeview recorder and have a couple of questions relating to the channel guide.
1.When I press the guide button for the tv guide is shows tv guide then changes the freeview play after a few seconds is that normal.
2. Is there any way when pressing the guide to always start at channel 1 BBC 1 and not the channel you are on at the moment when you pressed the button.
TIA
1. Do not understand the question
2. No, it will always put the currently viewed channel at the top, however you can type e.g. 1 or 101 (for HD) then enter and it will then put BBC1 at the top of the page.
1. If you are referring to the logo in the top left corner of the display, mine changes* from TV GUIDE to Freeview Play. The contents of the guide stay the same. (* TV GUIDE scrolls up to reveal Freeview Play). I’d say that is normal behaviour. If the contents of the guide itself change, or the page changes, that is not.
2. As Harters says. Note that if you are watching BBC News (for example), press guide and then type 101, the guide moves to BBC1 HD but you remain tuned into BBC News.
Yes I was referring to the logo in the top corner so that clears that problem up if it is normal. I have noticed two other problems every recording I have made seems to have the broken cassette tape logo and wont play even though it says it has recorded is there anything I have set up wrong in the settings for this to happen and also pause live tv does not work it say,s “This function does not work while retrieving data from time shift buffer.Try again in a few seconds”. I have waited and tried a few seconds later but it never works how can this be solved.
Thanks
Pete
pbc 2112 – 2 mins ago »
Yes I was referring to the logo in the top corner so that clears that problem up if it is normal. I have noticed two other problems every recording I have made seems to have the broken cassette tape logo and wont play even though it says it has recorded is there anything I have set up wrong in the settings for this to happen and also pause live tv does not work it say,s “This function does not work while retrieving data from time shift buffer.Try again in a few seconds”. I have waited and tried a few seconds later but it never works how can this be solved.
Thanks
Pete
This is usually caused by the file that is used to buffer live TV becoming corrupted. A hard disk format and reset to factory defaults should restore this but of course any existing recordings will be deleted. Your recording schedule should be retained (it’s in NVRAM).
Which order do i do that in format first or factory reset first also if i do a format will i loose all the catch up services and apps like itv hub, iplayer etc. I purchased the unit as a refurbished one with a year warranty but no netflix which i am not bothered about anyway so presume it would be a open box return and already re formatted with not having netflix.
Try the factory reset first. Then the HDD format. Neither should affect catch up services. Seems odd that netflix doesn’t work. What software version does the box have on it. ?
Ok will do. I brought from a company on ebay called stock must go and it did say that netflix was unavailable so I was aware don’t know why it does not work.Software version is UKTFAE 1.03.52. I did check software update as there was not one.
I have done a factory reset that did not work and then did the factory reset and re format option that did not work either. Is their anything in the settings I might be missing and do you have to register with ITV hub , BBBC iplayer etc for them to work just trying to cover all bases before i contact the company. Thanks
You have the latest software. In Settings Network Settings Network connection status – what info is in there ?
wlan ok
internet ok
ip address there is one
netmask 255.255
gateway is slightly different to my ip addres
primary dns server 194.168.4
secondary dns server 194.168.8
I do use a vpn but it is not always on
pbc 2112 – 14 mins ago »
wlan ok
internet ok
ip address there is one
netmask 255.255
gateway is slightly different to my ip addres
primary dns server 194.168.4
secondary dns server 194.168.8
I do use a vpn but it is not always on
Why have you left out the IP address ? It’s private to your network so no use to anyone else.
I don’t like giving it out, does it make a difference.
pbc 2112 – 2 mins ago »
I don’t like giving it out, does it make a difference.
Why ? If you post the complete info someone may spot the issue. Mine is the same as my router other than a last number from the DHCP pool. It’s very common 192.168.1.xx pattern If it doesn’t match this pattern something is likely to be wrong and causing issues with on demand services. Who is your isp supplier ?
ip address ???.???. the last two no.s are different to one below
otherwise exactly the same
gateway address ???.???. this matches my ip address with provider
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