Forum › Forums › Freeview HD › FVP 4000T, 5000T › Software update
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Anonymous.
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September 10, 2016 at 3:56 pm #72942
Anonymous
Inactive2 randon re-boots so far today….Getting bl00dy annoying now!
September 10, 2016 at 3:58 pm #72943Anonymous
InactiveDavygogs – 1 minute ago »
2 randon re-boots so far today….Getting bl00dy annoying now!
And so far no reaction from Humax. It’s getting beyond a joke now.
September 10, 2016 at 7:08 pm #72944Anonymous
InactiveHi all,
I Have not had a reboot for about a week now. As already pointed out by another programmer on here this type of problem is usually caused by uninitialised variables or trying to read/write memory that dosent exist.
I played a hunch that might help but no promises as without access to the code I can’t be sure.
I Have gone into Settings and the Power Timer changed all the values if it was off the change it to on and so on. Then exit the Settings back to what ever you were watching. Then go back in to Settings and change them back again. Exit the Settings again. The repeat this whole process again but this time for Power Management.
This seems to have helped for me. The reason for the long winded procedure is that when I have worked on such firmware systems I don’t commit any changes until the code is exiting the last menu level for technical reasons.
If this dosent work please get back on here and let us all no. As this seems a very random thing.
I noticed someone on here asked how do you now if this happens when your not watching at the time. If that happens you will see recording failed due to power failure. You should of course make sure it wasn’t a real power outage.
I hope this is a temporary fix for what should really be from Humax firmware engineers.
September 14, 2016 at 11:11 am #72945Anonymous
Inactiveesme – 1 week ago »
OK managed to get a few hours to check out this update
…
I’ll be reporting this to Humax, hope it’s of use to someone
They finally got back to me, I’m guessing they’re swamped with people complaining about the last update.
They are looking into these issues, I also asked about the WiFi password issue again, they can’t confirm it’s been dealt with but it has been passed on.
Since my last post I have also witnessed a random reboot while playing back a recording, I don’t seem to get them at the same rate as everyone else though, could be because I tend to stream through a Roku box & the 4000T could be rebooting every 5 minutes and I just don’t see it.
September 15, 2016 at 9:56 am #72946Anonymous
InactiveIt’s funny as mine rebooted 3 times within a week or two of the update but since my post on the 3rd September it hasn’t happened at all. Perhaps the answer is to post on the forum?

Richard
September 15, 2016 at 2:16 pm #72947Anonymous
InactiveQuote:It’s funny as mine rebooted 3 times within a week or two of the update but since my post on the 3rd September it hasn’t happened at all. Perhaps the answer is to post on the forum?
Richard
Exactly the same for me – no reboots for over a week and the box has had plenty of use.
September 15, 2016 at 4:09 pm #72948Anonymous
InactiveYes, mine re-booted once but has been OK since posting.
September 15, 2016 at 5:12 pm #72949Anonymous
InactiveMine has been stable for five days now,and just hoping this problem has ended.
September 15, 2016 at 5:25 pm #72950Barry
ModeratorNever witnessed a reboot except with very early versions of software (some not released publically)
September 15, 2016 at 8:11 pm #72951Anonymous
InactiveI had another 2 re-boots last night while watching live TV. No recordings going on at the time either.
I`d estimate about 10 times now since the last update & not a hint of trouble before then!
September 17, 2016 at 9:46 am #72952Anonymous
InactiveIn defence of the Humax FVP-4000T…..
Over the last couple of weeks I got just a tad fed up with the rebooting problem with the Humax,and decided to have Sky Q installed. This was also to utilise the 4K capability of my TV. What a dire decision. Sky claimed to have improved the quality of their HD channels,but they are not a touch on the quality of the Humax. Also people on this forum bemoan the lack of an info button on the Humax RC: the Sky RC doesn’t have one either! Also on the fancy Sky touch remote there is not even a programme guide button. I only lived with the Q setup for a day before deciding to return it within the cooling off period. The Humax is now staying,and with no reboots for a week,I hope I now have my reliable box back.
September 17, 2016 at 11:41 am #72953Anonymous
InactiveThat is Sky it dosent make any difference as to what the Humax box has. No info button sucks full stop.
September 20, 2016 at 4:59 pm #72954Anonymous
InactiveSpoke too soon. Just had my first reboot in about ten days as I changed channels. Please Humax,sought this out.
September 20, 2016 at 6:27 pm #72955Anonymous
Inactivebampsam – 1 hour ago »
Spoke too soon. Just had my first reboot in about ten days as I changed channels. Please Humax,sought this out.
I had my first in weeks at around 11pm last night whilst watching a recording. Fortunately nothing else was recording at the time.
September 21, 2016 at 8:22 am #72956Anonymous
InactiveMine also rebooted late last night for the first time in weeks and nothing else was recording at the time.
It sounds madness, but is this reboot something to do with a command OTA or web from Humax tech?
Richard
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