Forum › Forums › Freeview HD › FVP 4000T, 5000T › New software version 1.01.11
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May 15, 2016 at 5:18 pm #70955
Barry
ModeratorCustomer helpline: 0344 318 8800
May 15, 2016 at 8:00 pm #70956Anonymous
InactiveSince updating, I’ve belatedly noticed that the pass through aerial signal seems to die briefly when the box is coming out of standby causing the TV to show a lost signal message. Is this a feature of the new software version or did it already exist and I had not noticed ? I’ve never noticed my PVR9300 do this but I tend to leave it on all the time.
May 15, 2016 at 9:23 pm #70957Anonymous
InactiveBarry – 4 hours ago »
Customer helpline: 0344 318 8800
Thanks Barry
Still happening this evening. Assume it is related to the update as otherwise it is a pretty big coincidence.
May 15, 2016 at 10:01 pm #70958Anonymous
InactiveI’ve installed the latest successfully but still not got on-demand despite several reboots. Any thoughts?
May 16, 2016 at 6:36 am #70959Anonymous
InactiveThe next time I turned on the FVP-4000T I had the problem again. Network status shows as both Okay but On-Demand tells me to connect to the internet.
I then noticed that if you leave it for several minutes the On-Demand starts working.
I also noticed that in the first few minutes after the box is on (from low power standby) it’s a little sluggish.
Is it possible that the box is doing something and isn’t actually working fully for a few minutes after switch on?
May 16, 2016 at 5:09 pm #70960Anonymous
InactiveWell I appear to have received the update alutomaticly just after my 4th box arrived, from what I can see it has fixed all my issues external Hdd works fine, deleting files with external Hdd attached works fine.
I have not experienced any issues.
I for one am very pleased with my humax box now.
A shame they did not produce this update quicker.
May 16, 2016 at 9:32 pm #70961Anonymous
InactiveWell it is going from bad to worse here. The box is now repeatedly freezing in the middle of a programme and then rebooting. Every 5-10 minutes or so. Nothing is recording beyond a reboot, so that’s an additional annoyance. Is this likely to have been caused by the latest update, or is it simply a massive coincidence?
May 17, 2016 at 9:08 am #70962Anonymous
InactiveJkwebb – 15 hours ago »
Well I appear to have received the update alutomaticly just after my 4th box arrived, from what I can see it has fixed all my issues external Hdd works fine, deleting files with external Hdd attached works fine.
I have not experienced any issues.
I for one am very pleased with my humax box now.
A shame they did not produce this update quicker.
Why all the replacement boxes?
May 17, 2016 at 9:11 am #70963Anonymous
Inactivegiverny – 1 day ago »
Since updating, I’ve belatedly noticed that the pass through aerial signal seems to die briefly when the box is coming out of standby causing the TV to show a lost signal message. Is this a feature of the new software version or did it already exist and I had not noticed ? I’ve never noticed my PVR9300 do this but I tend to leave it on all the time.
It’s a new feature
I had the same issue with our 2000T – using a passive splitter (couple of pounds from Maplin) solves the issue permanently.
May 17, 2016 at 12:38 pm #70964Anonymous
InactiveI’m sure that with the two previous firmware versions when you brought the Humax out of proper sleep (not recording sleep) the menu choice selected was always the choice which had last been selected before the machine was slept.
I now find that the default menu choice whenever the machine wakes up is “On Demand” which is a bit of a pain as 99% of the time all we want is “Recordings”.
Richard
May 17, 2016 at 12:45 pm #70965Barry
ModeratorNope always has been ‘On Demand’
May 18, 2016 at 5:37 am #70966Anonymous
InactiveOH NO! Looks like the won’t come out of standbye problem has come back on my box.

Yesterday the light went blue and seemed to be going ok but it just stayed blue and the machine appeared to lock, no picture, no sound and unresponsive to any button presses, both on the remote and the box itself.
May 18, 2016 at 10:56 am #70967Anonymous
InactiveHarryhornby – 5 hours ago »
OH NO! Looks like the won’t come out of standbye problem has come back on my box.

Yesterday the light went blue and seemed to be going ok but it just stayed blue and the machine appeared to lock, no picture, no sound and unresponsive to any button presses, both on the remote and the box itself.
You’ve got to hand it to Humax their software updates are always top notch – down to extensive testing – not. 😳
May 18, 2016 at 5:52 pm #70968Anonymous
InactiveThe one thing I’ve not done is a factory rest since upgrading the software, I shall try that.
I am really reluctant to send it back because we have some many unwatched recordings on it, but having had the unit since October last year and having problems, even after 2 updates I am now wondering if keeping it is the right thing. We never had this on our 9200t. Thing is, what would we swap to??
May 18, 2016 at 5:55 pm #70969Anonymous
InactiveHumax have agreed that my unit must be faulty and to complete a warranty form. But if this has been caused by the software update what guarantee do I have that a replacement box will work? and I won’t be getting a new box, but instead a reconditioned unit. Is that the norm?
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