Forum › Forums › Freeview HD › FVP 4000T, 5000T › 4000 No Programme Information
Tagged: 4000t Missing EPG
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Anonymous.
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April 9, 2020 at 3:28 pm #97208
Anonymous
Inactivegrahamlthompson – 26 mins ago »
Martin Liddle – 27 mins ago »
grahamlthompson – 1 hour ago »
None of the transmitters in range use channel 37.
The Freeview coverage checker shows channel 37 on Winter Hill?
Channel 37 was the COM 6 Mux. Presuming wolfbane is correct it’s no longer 37.
The OP is getting the BBC- B HD mux on 37. No listings I can find show BBC-B on 37 on any transmitter remotely in range.
Channel 37 on Winter Hill is the ARQ B mux, and Channel 54 is the BBC B HD mux.
April 9, 2020 at 3:59 pm #97209Anonymous
InactiveI have just checked Winter Hill details on Wolfbane, and it is out of date.
BBC A is shown as 50 when it is now 32
ARQ B is shown as 55 when it is now 37
55 is now COM 7 HD which is not shown on Wolfbane.
April 9, 2020 at 4:00 pm #97210Anonymous
Inactivebrian – 30 mins ago »
grahamlthompson – 26 mins ago »
Martin Liddle – 27 mins ago »
grahamlthompson – 1 hour ago »
None of the transmitters in range use channel 37.
The Freeview coverage checker shows channel 37 on Winter Hill?
Channel 37 was the COM 6 Mux. Presuming wolfbane is correct it’s no longer 37.
The OP is getting the BBC- B HD mux on 37. No listings I can find show BBC-B on 37 on any transmitter remotely in range.
Channel 37 on Winter Hill is the ARQ B mux, and Channel 54 is the BBC B HD mux.
That is also shown by the 20 Feb changes listed for Winter Hill here:
ARQB was also 37 before that time, so it can only not be 37 now if there has been another change to WH since then.
April 9, 2020 at 4:21 pm #97211grahamlthompson
ParticipantWeren’t the February 2020 changes cancelled making the current list ? Still current.
The OP however is getting the HD mux on 37. Surely this must be a shift in the communal setup.
April 9, 2020 at 4:27 pm #97212Anonymous
Inactivegrahamlthompson – 1 min ago »
Weren’t the February 2020 changes cancelled making the current list ? Still current.
The OP however is getting the HD mux on 37. Surely this must be a shift in the communal setup.
No, it’s the April changes that have been postponed. I am receiving from Winter Hill on the numbers mentioned by Martin in post #43.
April 9, 2020 at 4:33 pm #97213Anonymous
InactiveFolks HI. Sorry haven’t come back sooner. Out on my exercise.
The figures I posted are the actual fact. If wolfbane is out of date that would make sense.
I’m happy to have another go tomorrow morning (recording scheduled this evening).
And I can use an internal aerial if you believe the community system is translating.
BUT I’m now confused as to which channels you believe are the correct ones.
The attached table is the actual results of manually scanning the wolfbane channels and then scanning other channels I know I get a signal on (only looked at T not T2 on others)
April 9, 2020 at 4:44 pm #97214grahamlthompson
ParticipantBrian has confirmed the numbers shown in post 43 is correct (he also uses Winter Hill)
Your channel 37 is the wrong mux. Best to align your own aerial on Winter Hill and use manual tune to check reception on all the mux, and then start again after clearing all existing channels.
April 9, 2020 at 4:47 pm #97215Anonymous
Inactivewill try tomorrow. Thanks all.
April 9, 2020 at 4:55 pm #97216Anonymous
InactiveThe CBS Justice channel mentioned as being on 37 in Eric’s PDF (LCN 39 not 30) is on ARQB, not BBCB
April 10, 2020 at 10:55 am #97217Anonymous
InactiveHi. Using own aerial I reset the channels and manually loaded as in #43 above.
DVB-T: 32, 37, 49, 58, 59
DVB-T2: 54, 55, 56
All looks well now, correct programme information (original problem).
These are the same counts as on those channels via the community system
But full scann included programmes on T channels 21 24 40
167 channels loaded – Web says should be 135?
Still have channels at 670-795 and 201-271 max normal channels 115
Did someone say the max channel should be 137?
TV doesn’t have these problems nor does an older Sagem recorder.
Anyway, Many thanks for all your help.
April 10, 2020 at 1:39 pm #97218Martin Liddle
Participantericcrichton – 2 hours ago »
Still have channels at 670-795 and 201-271 max normal channels 115
I think that is all normal. The channels above 750 are I think temporary channels provided on a short term basis after the change of frequency of some multiplexes and will only be available for a short time (intended to allow people time to get new aerials where necessary).
April 18, 2020 at 6:49 pm #97219Anonymous
InactiveI just want to say thanks, I have a 4000 that has had poorly functioning EPG since I bought it over a year ago which had gotten worse with subsequent re-tunes to the point where I was going to go back to Virgin TV when I moved house despite only watching a few TV programmes.
I bought an attenuator (well 3x 3dB in series which I may swap for a single one) and have followed the instructions here to manually tune and I now have a working EPG for the first time.
It’s gone from “the worst piece of technology I’ve ever bought” to seemingly fully functional.

NB Also in the Winter Hill transmitter area.
PS One thing of note I had found was if the viewed channel was on say CH4, I’d lose EPG information on BBC1 and BBC2 (and others) that was there (albeit quite bitty) 2 minutes before while watching BBC and vice versa. This meant that at best I’d only ever get about 30% of the guide populated and much less past a day and it used to take 5-10 minutes to populate that much.
April 18, 2020 at 9:35 pm #97220Anonymous
InactiveZantium – 2 hours ago » One thing of note I had found was if the viewed channel was on say CH4, I’d lose EPG information on BBC1 and BBC2 (and others) that was there (albeit quite bitty) 2 minutes before while watching BBC and vice versa. This meant that at best I’d only ever get about 30% of the guide populated and much less past a day and it used to take 5-10 minutes to populate that much.
That sounds like the classic issue of Humax feeview boxes miss-tuning.
The fix for most is
https://myhumax.org/forum/topic/manual-tuning-instructions-1
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