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Has this issue with iPlayer ever come up before at all? I have read about the My5 issue so do you think iPlayer could have similar issues?
Well yesterday, I had Recycled LAN connection, cleared cookies,rebooted PVR, rebooted router still not working, so out of interest I connected PVR to internet via my mobile phone, Bingo, iPlayer worked, reconnected PVR to my home router (via LAN) and iPlayer worked again all night, tried this morning and it wont connect again Also tried connecting via WiFi too N/G.
(My PVR powers down at 00.00 until 6.00)
So, reconnected to mobile and it worked again, reconnected to LAN and it still works, tried power recycling PVR and it still connected so I don’t have any more ideas other than something to do with DNS
I think these problems must be network related. I am watching iPlayer as I write this. Please could those who experience iPlayer difficulties post a screen shot of the network status screen so we can see if there is a common thread.
There is a different issue with iPlayer on HUMAX however which is reported in another thread – watching a live broadcast works OK for a few minutes and then jumps back about 2 hours. This is consistent and does not apply to iPlayer on other platforms (e.g. Firestick). Not an issue for me as we never watch live TV over iPlayer so I’ve not reported to HUMAX yet.
This is mine with iPlayer working.
My settings are exactly the same but of course my IP address is slightly different.
I just tried iPlayer on my 5000T and it worked fine, both from the App startup page and from the historic EPG.
GrahamRHK – 1 hour ago »
I think these problems must be network related. I am watching iPlayer as I write this. Please could those who experience iPlayer difficulties post a screen shot of the network status screen so we can see if there is a common thread.
There is a different issue with iPlayer on HUMAX however which is reported in another thread – watching a live broadcast works OK for a few minutes and then jumps back about 2 hours. This is consistent and does not apply to iPlayer on other platforms (e.g. Firestick). Not an issue for me as we never watch live TV over iPlayer so I’ve not reported to HUMAX yet.
No point reporting to Humax as they will just tell you it’s an iPlayer issue. Report it to the BBC via the iPlayer help page. I have already reported this but the more that do, the more chances of them doing something about it.
Quote:I just tried iPlayer on my 5000T and it worked fine, both from the App startup page and from the historic EPG.However – can you watch live iPlayer without the programme jumping back 2 hours? Would be interesting to know
jaeger – 1 hour ago »
This is mine with iPlayer working.
I’m guessing your ISP is BT with the standard Sagem router – please advise if not correct. This shows that the Router is being used as your local DNS server. I still believe that this can be an issue for the FVP. Please let us know if anything changes. Can you try a setting wired connection manually – with DNS servers set to Open DNS or the ones used by your ISP?
My ISP is BT and I have fiber to the property. Not sure if this makes a difference. To be honest, this technical stuff is beyond me so I really don’t know what to do 😥
GrahamRHK – 33 mins ago »
jaeger – 1 hour ago »
This is mine with iPlayer working.
I’m guessing your ISP is BT with the standard Sagem router – please advise if not correct. This shows that the Router is being used as your local DNS server. I still believe that this can be an issue for the FVP. Please let us know if anything changes. Can you try a setting wired connection manually – with DNS servers set to Open DNS or the ones used by your ISP?
Yes, I have BT hub5 the hub settings are-
TCP / IP Settings
Broadband network IP address: 109.155.23.126
Default gateway: 172.16.16.78
Primary DNS: 81.139.56.100
Secondary DNS: 81.139.57.100
Jaeger – seems like we both have an issue with being with BT which is a pain. What make is your smart TV?
jaeger – 44 mins ago »
GrahamRHK – 33 mins ago »
jaeger – 1 hour ago »
This is mine with iPlayer working.
I’m guessing your ISP is BT with the standard Sagem router – please advise if not correct. This shows that the Router is being used as your local DNS server. I still believe that this can be an issue for the FVP. Please let us know if anything changes. Can you try a setting wired connection manually – with DNS servers set to Open DNS or the ones used by your ISP?
Yes, I have BT hub5 the hub settings are-
TCP / IP Settings
Broadband network IP address: 109.155.23.126
Default gateway: 172.16.16.78
Primary DNS: 81.139.56.100
Secondary DNS: 81.139.57.100
So you can try setting your wired connection manually – using the settings from your screen shot but change the DNS addresses to the two you have provided here 81.139.56.100 and 81.139.57.100
That’s why I’ve long since given up relying on these streaming apps using a PVR or smart tv. They just never seem to get the development or updates that dedicated streaming devices do.
Far far better with something like a Chromecast or Amazon Fire stick – these are ultra reliable. I can cast to my TV using a chromecast device from a host of other sources e.g. PC, Mac, Tablet, smartphone.
SarahN – 1 hour ago »
Jaeger – seems like we both have an issue with being with BT which is a pain. What make is your smart TV?
LG 43UK6200
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