Forum › Forums › Freeview HD › FVP 4000T, 5000T › 5000T odd occurrence
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February 21, 2019 at 5:38 am #88616
Anonymous
InactiveFebruary 21, 2019 at 8:50 am #88617Anonymous
Inactivemickiow – 3 hours ago » The Humax is connected directly to the BT Hob
That’ll be the cause then. You need to connect it to your router not your cooker. ;= ;

Jeez, trying to edit quotes on this forum is a nightmare.
February 21, 2019 at 9:57 am #88618Anonymous
InactiveTrev – 1 hour ago »
mickiow – 3 hours ago » The Humax is connected directly to the BT Hob
That’ll be the cause then. You need to connect it to your router not your cooker. ;= ;

Jeez, trying to edit quotes on this forum is a nightmare.
It is connected to the BT Hub (router) The problem of random crash OR Freeze and an auto re boot must surely be something in the Humax recorder and not the internet connection.
February 21, 2019 at 10:16 am #88619grahamlthompson
Participantmickiow – 21 hours ago »
Hi Martin, thank you for replying.
My Humax FVP 4000T is connect through a BT Hub.
There has been no loss of internet when the crashing and then restarting happens.
From an old post, Barry had said he had asked Humax about this but got no answer from them.
Mick.
How do you know ? It’s common for very short dropouts to happen. I often see these on my Virgin connection which reports no internet for 10-15 seconds and then re-connects.
February 21, 2019 at 11:44 am #88620Anonymous
InactiveHow do you know ? It’s common for very short dropouts to happen. I often see these on my Virgin connection which reports no internet for 10-15 seconds and then re-connects.
I will do a test and record something unimportant, and then turn off the internet connection and see if that brings on the problem a few times.
And get back to you, thanks, Mick.
February 21, 2019 at 12:00 pm #88621Anonymous
InactiveNot sure if it’s relevant but if my internet drops out then I get a message on my Humax box at the top saying something like ‘network disconnected’ then when the internet sorts itself out it pops up with ‘network connected’ it doesn’t reboot the box though as I’ve been watching it and seen all this happen.
As I say I’m not sure if it’s relevant but thought I’d mention it in case it’s of any help at all.
February 21, 2019 at 12:13 pm #88622grahamlthompson
ParticipantChristina2018 – 9 minutes ago »
Not sure if it’s relevant but if my internet drops out then I get a message on my Humax box at the top saying something like ‘network disconnected’ then when the internet sorts itself out it pops up with ‘network connected’ it doesn’t reboot the box though as I’ve been watching it and seen all this happen.
As I say I’m not sure if it’s relevant but thought I’d mention it in case it’s of any help at all.
The short dropouts I described don’t prompt any response, it has to be longer before my WiFi router (I have a seperate one) tells me the the connection is lost. I only know because attempting to open a website gives a DNS error. Trying again about 15-30 seconds later it connects fine. Must get round to getting Virgin to check my line.
February 21, 2019 at 1:10 pm #88623Martin Liddle
Participantgrahamlthompson – 51 minutes ago »
I only know because attempting to open a website gives a DNS error. Trying again about 15-30 seconds later it connects fine.
If you are getting DNS errors then have you considered the possibility is that it is the DNS server you are using that is the problem rather than the connection. A few years ago I had endless problems with one of our in house developed application that was rather sensitive to DNS errors (surprisingly at the time Google DNS was pretty poor). In the end I switched the DNS servers to Open DNS and all the problems went away. The addresses for the OpenDNS servers are 208.67.222.222 and 208.67.220.220
February 21, 2019 at 3:56 pm #88624grahamlthompson
ParticipantMartin Liddle – 2 hours ago »
grahamlthompson – 51 minutes ago »
I only know because attempting to open a website gives a DNS error. Trying again about 15-30 seconds later it connects fine.
If you are getting DNS errors then have you considered the possibility is that it is the DNS server you are using that is the problem rather than the connection. A few years ago I had endless problems with one of our in house developed application that was rather sensitive to DNS errors (surprisingly at the time Google DNS was pretty poor). In the end I switched the DNS servers to Open DNS and all the problems went away. The addresses for the OpenDNS servers are 208.67.222.222 and 208.67.220.220
It’s only been an issue for the last few days. Nothing has changed in months. Pretty sure it’s a service issue.
February 21, 2019 at 5:54 pm #88625Martin Liddle
Participantgrahamlthompson – 1 hour ago »
It’s only been an issue for the last few days. Nothing has changed in months. Pretty sure it’s a service issue.
Yes of course it is a “service” issue but how have you checked whether it is a loss of connectivity or a DNS server problem?
February 21, 2019 at 6:34 pm #88626grahamlthompson
ParticipantMartin Liddle – 38 minutes ago »
grahamlthompson – 1 hour ago »
It’s only been an issue for the last few days. Nothing has changed in months. Pretty sure it’s a service issue.
Yes of course it is a “service” issue but how have you checked whether it is a loss of connectivity or a DNS server problem?
It’s usually back within 15-20 seconds or so so how can I check what the issue might be as it’s already fixed ?
February 22, 2019 at 10:57 am #88627grahamlthompson
Participantgrahamlthompson – 16 hours ago »
Martin Liddle – 38 minutes ago »
grahamlthompson – 1 hour ago »
It’s only been an issue for the last few days. Nothing has changed in months. Pretty sure it’s a service issue.
Yes of course it is a “service” issue but how have you checked whether it is a loss of connectivity or a DNS server problem?
It’s usually back within 15-20 seconds or so so how can I check what the issue might be as it’s already fixed ?
Virgin (touch wood
seem to have fixed the issue. So far today no issues at all.
February 24, 2019 at 2:08 pm #88628Anonymous
InactiveAnother odd occurrence has happened today. I have had Antiques Roadshow (BBC1 SD) on series recording for ages, however today’s schedule was rather strange.
It was showing on the full schedule list, but if I looked at the EPG there was no red clock symbol. Selecting the programme from the EPG showed two previous unwatched programmes in the panel on the left and a red clock for next week but, despite the date showing on the panel, it had no red clock for today.
I was only able to resolve it by cancelling the series and then setting it up again. Whether it would have recorded or not as it was, I have no way of knowing.
February 27, 2019 at 9:10 pm #88629Anonymous
InactiveA1944 – 3 days ago »
Another odd occurrence has happened today. I have had Antiques Roadshow (BBC1 SD) on series recording for ages, however today’s schedule was rather strange.
It was showing on the full schedule list, but if I looked at the EPG there was no red clock symbol. Selecting the programme from the EPG showed two previous unwatched programmes in the panel on the left and a red clock for next week but, despite the date showing on the panel, it had no red clock for today.
I was only able to resolve it by cancelling the series and then setting it up again. Whether it would have recorded or not as it was, I have no way of knowing.
Same thing happened with Pointless on BBC 1 HD for the next two days. I really hate the 5000T, my old Topfield was, until its HDD failed, so much more reliable.
February 27, 2019 at 9:41 pm #88630grahamlthompson
ParticipantA1944 – 7 minutes ago »
A1944 – 3 days ago »
Another odd occurrence has happened today. I have had Antiques Roadshow (BBC1 SD) on series recording for ages, however today’s schedule was rather strange.
It was showing on the full schedule list, but if I looked at the EPG there was no red clock symbol. Selecting the programme from the EPG showed two previous unwatched programmes in the panel on the left and a red clock for next week but, despite the date showing on the panel, it had no red clock for today.
I was only able to resolve it by cancelling the series and then setting it up again. Whether it would have recorded or not as it was, I have no way of knowing.
Same thing happened with Pointless on BBC 1 HD for the next two days. I really hate the 5000T, my old Topfield was, until its HDD failed, so much more reliable.
It’s not the box that is the issue is down to the BBC . Your Topfield would have the same issues. At the moment the BBC have lost the plot on both Freeview and Freesat.
EG on Freesat Lunchtime recording of Bargain Hunt for the same episode is recording twice, on BBC1-HD England and BBC1-HD Scotland.
Deleting the recording reservation and transferring to Freeview where there was no possibility of BBC1-HD Scotland proved difficult. Simply deleting the one reservation producing two recordings was ignored. Only by finding the recording on the epg on BBC-HD scotland first ewas I able to delete the series recording reservation. This does suggest a software issue not envisaged by Humax.
This is down to incorrect Series CRID codeing from the broadcaster resulting in one reservation producing two recordings of the same content.
On both Freeview and Freesat BBC1-HD Back to back recordings of the daytime shows of Doctors and the follow on Shakespeare and Hathaway are resulting in Doctors overrunning despite the actual broadcast finishing pretty mucch on time. This is causing the follow on broadcast to lose enough of the start to make iplayer required to make sense of the late start of the subsequent follow on content.
This indicates that the BBC have serious issues with the timing of the accurate recording codes that indicate the finish of the previous content and the start of the next.
This is not surprisingly restricted to Humax kit but is reported on other Kit as well.
Suggest you report the issue to the BBC.
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