Unable to record Quest

Forum Forums Freeview HD YouView DTR-T Unable to record Quest

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #16090
    Anonymous
    Inactive

    Strange issue has started, I think since the recent relocation of some channels.

    I cannot set Quest to record or select it from the program guide, in fact the only way I can access Quest is to select another channel, such as Quest+1 and then use the P or up/down button on the remote to get to Quest? or I can still get to the channel by inputting the number directly.

    I did have a series record set up on Quest but all the recordings were just marked as 1 minute. I have deleted all the scheduled recordings but am still unable to set new recordings.

    I have tried a re-tune as well as a “turn it off and back on again” all to no avail.

    Any ideas please

    #55915
    Anonymous
    Inactive

    Has been acknowledged by YouView and is being looked into.

    #55916
    Anonymous
    Inactive

    Nor can anyone else :D Looks like a broadcaster problem…It’s been like it for some time for me as well! :(

    #55917
    Anonymous
    Inactive

    Wotan – 1 minute ago  » 

    Nor can anyone else :D Looks like a broadcaster problem…It’s been like it for some time for me as well! :(

    Maybe an interaction between the broadcaster and YouView. My Freeview boxes don’t seem to be affected.

    #55918
    Anonymous
    Inactive

    Thanks for the response, nice to know it’s not just me…progress they call it !

    #55919
    Anonymous
    Inactive

    JamesB – 4 minutes ago  » 

    Wotan – 1 minute ago  » 

    Nor can anyone else :D Looks like a broadcaster problem…It’s been like it for some time for me as well! :(

    Maybe an interaction between the broadcaster and YouView. My Freeview boxes don’t seem to be affected.

    Both of my T2’s are affected. :(

    #55920
    Anonymous
    Inactive

    Wotan – 1 minute ago  » 

    JamesB – 4 minutes ago  » 

    Wotan – 1 minute ago  » 

    Nor can anyone else :D Looks like a broadcaster problem…It’s been like it for some time for me as well! :(

    Maybe an interaction between the broadcaster and YouView. My Freeview boxes don’t seem to be affected.

    Both of my T2’s are affected. :(

    Interesting. My Freeview boxes are non-Humax. (Sony, Panasonic)

    #55921
    Anonymous
    Inactive

    JamesB – 46 minutes ago  » 

    Wotan – 1 minute ago  » 

    Interesting. My Freeview boxes are non-Humax. (Sony, Panasonic)

    Do they by any chance use Guide Plus+ instead of the advert free freeview guide?

    #55922
    Anonymous
    Inactive

    Luke – 30 seconds ago  » 

    JamesB – 46 minutes ago  » 

    Wotan – 1 minute ago  » 

    Interesting. My Freeview boxes are non-Humax. (Sony, Panasonic)

    Do they by any chance use GuidePlus instead of the advert free freeview guide?

    I don’t know. What’s GuidePlus? Neither box shows ads on the EPG

    #55923
    Anonymous
    Inactive

    JamesB – 2 minutes ago  » 

    Luke – 30 seconds ago  » 

    JamesB – 46 minutes ago  » 

    Wotan – 1 minute ago  » 

    Interesting. My Freeview boxes are non-Humax. (Sony, Panasonic)

    Do they by any chance use GuidePlus instead of the advert free freeview guide?

    I don’t know. What’s GuidePlus? Neither box shows ads on the EPG

    It is an alternative to the freeview guide that downloads from a different source and can contain adverts. Some of the implementations will have additional logos of GuidePlus or Rovi on the guide screen.

    Some UK implementations are linked to RadioTimes data so that the RadioTimes programme recommendations can also be included.

    The additioanl features installed can vary between models.

    #55924
    Anonymous
    Inactive

    Luke – 3 minutes ago  » 

    JamesB – 2 minutes ago  » 

    Luke – 30 seconds ago  » 

    JamesB – 46 minutes ago  » 

    Wotan – 1 minute ago  » 

    Interesting. My Freeview boxes are non-Humax. (Sony, Panasonic)

    Do they by any chance use GuidePlus instead of the advert free freeview guide?

    I don’t know. What’s GuidePlus? Neither box shows ads on the EPG

    It is an alternative version of the freeview guide that downloads from a different source and can contain adverts. Some of the implementations will have additional logos of GuidePlus or Rovi on the guide screen.

    Some UK implementations are linked to RadioTimes data so that the RadioTimes programme recommendations can also be included.

    The additioanl features installed can vary.

    The manual for the Panasonic says:

    Quote:
    If you make access to Rovi Guide via VIERA Connect, you can use an additional TV Guide…[etc]

    I take this to mean that the default EPG is the normal FreeView EPG. It does sport a prominent Freeview logo.

    #55925
    Anonymous
    Inactive

    after backing up my schedule and just out of interest, a manual retune fixed it for me, EPG back for Quest on a hdr-foxt2.

    I believe we have another retune due for 1st Oct, hopefully things will settle down after that

    #55926
    Anonymous
    Inactive

    damian – 3 minutes ago  » 

    after backing up my schedule and just out of interest, a manual retune fixed it for me, EPG back for Quest on a hdr-foxt2.

    So that makes sense. Both of my Freeview PVRs presumably corrected this automatically without user intervention.

    That just leaves YouView, for which a retune doesn’t fix it. A fix is promised.

    #55927
    Barry
    Moderator

    Fixed now?

    Just checked HDR T2, HD T2, YV DTR T2000 Quest and +1 full EPG on all.

    #55928
    Anonymous
    Inactive

    Can you set a timer for Quest on the DTR-T2000?

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