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I’ve no problem with tackling the seller if it proves to be faulty. I believe I have a reasonable length of time to raise a case with eBay, if the seller proves troublesome.
My belief, at present, it that is most likely to be a compatibility issue over HDMI between the Humax made box and the Sony TV.
Worst case, at the moment, is that if the picture/sound fails when starting up the Youview box then I put the TV into standby and back out again. No great hardship.
It would just be nice to have something conclusive. I might have a good look at the BT Community Forum to see if there have been similar issue, if not then I’ll submit a post there.
Many thanks for your help so far, JamesB
How to enter maintenance mode on a DTR T2110 unit…
Switch off using switch at rear of unit.
Press and hold the down arrow on central control top of unit whilst powering back on using rear switch, wait for maintenance mode prompt to appear and then press power button on top of unit to enter mode. use up down arrow to select which reset you want to perform.
BTW the tuner 1 message you referred to earlier is an onscreen message from the Sony TV not the youview unit (I used to have a Sony but not now)
Hi Barry,
Thanks for the post.
I have tried holding down the down arrow whilst powering on using the rear switch. The T2100 just boots up as normal and doesn’t go into maintenance mode. I shall try this again now that this seems to be the confirmed official method.
Is the T2100 the 500G HD model and the T2110 the 1TB model?
How does the Sony TV know which tuner it is seeing across the HDMI connection if the ‘Tuner 1’ or ‘Tuner 2’ at the top centre of the TV screen is not coming from the Youview box?
With CEC turned off this message disappears from the TV screen i.e. the TV no longer processes this info coming from the Youview box. I may be wrong, but this is how I understand it.
I appreciate you have the 2100, but would have thought the procedure was the same as a 2110.
Remember to keep the down arrow pressed until you see the message enter ‘enter maintence mode Y/N’
T2110 I used to try and find maintenance mode is 500GB (not mine a relatives)
All I can say re tuner message is it is definitely generated by TV, never seen it on all other TV’s I have.
Quote:How does the Sony TV know which tuner it is seeing across the HDMI connection if the ‘Tuner 1’ or ‘Tuner 2’ at the top centre of the TV screen is not coming from the Youview box?It’s just the HDMI-CEC assigning a label to the device on HDMI 1. For its own purposes. Goes away when you turn off HDMI-CEC.
Quote:I appreciate you have the 2100, but would have thought the procedure was the same as a 2110.I think you’re right. So far I haven’t seen any differences mentioned.
The BT-badged G4 boxes that BT distributes to its customers always seem to be 2110, while the retail BT-badged G4 boxes always seem to be 2100, just on the basis of random observation.
JamesB – 3 minutes ago »
Quote:I appreciate you have the 2100, but would have thought the procedure was the same as a 2110.I think you’re right. So far I haven’t seen any differences mentioned.
The BT-badged G4 boxes that BT distributes to its customers always seem to be 2110, while the retail BT-badged G4 boxes always seem to be 2100, just on the basis of random observation.
The 2110 I had access to earlier was a retail purchase, so may be other way round James, in fact the OP’s is a 2100 so probably is.
Barry – 1 hour ago »
I appreciate you have the 2100, but would have thought the procedure was the same as a 2110.
Remember to keep the down arrow pressed until you see the message enter ‘enter maintence mode Y/N’
T2110 I used to try and find maintenance mode is 500GB (not mine a relatives)
All I can say re tuner message is it is definitely generated by TV, never seen it on all other TV’s I have.
I have kept the down button pressed right until the TV programme comes on. From a cold start like this it seems a long time and as if my finger is about to drop off. I’ve not timed it but I think the book quotes around two minutes!
I see what you mean now with the ‘Tuner 1’ message. Do you think this can be changed, as it certainly fooled me up to now?
I have just raised a post on the BT Community Forum:
See how this goes.
Barry – 5 minutes ago »
JamesB – 3 minutes ago »
Quote:I appreciate you have the 2100, but would have thought the procedure was the same as a 2110.I think you’re right. So far I haven’t seen any differences mentioned.
The BT-badged G4 boxes that BT distributes to its customers always seem to be 2110, while the retail BT-badged G4 boxes always seem to be 2100, just on the basis of random observation.
The 2110 I had access to earlier was a retail purchase, so may be other way round James, in fact the OP’s is a 2100 so probably is.
I was assuming that the OP’s box was retail, but if the 2110 you used was retail, my theory’s probably dead in the water.
Hurrah! I have now managed to get into Maintenance Mode.
I may not have been leaving the T2100 switched off for long enough. I gave it a good 20 seconds this time.
I also hadn’t realised that it was just a small message at the bottom of the screen where the big BT Logo first appears so I may have missed it. Doh!
I have now done a Internet / USB Recovery (save recodings) to see if this helps with the HDMI problems.
Since the Internet/USB Recovery I have still experienced a blank screen when coming out of Standby on the T2100.
This time I switched from HDMI 1 to HDMI 4, where the Panasonic DMR-EX75 is now.
Picture and Audio were both ok on HDMI 4.
When I switched back to HDMI 1 this was now also ok.
By request:
DTR-T2100 Maintenance Menu – For Dummies ( i.e. me! )
Maintenance Menu on BT DTR-T2100 Youview+ box.
1. Turn off the DTR-T2100 using the switch at the back of box. Leave off for 30 seconds.
2. Manually switch the TV to the associated HDMI or AV (Scart) port.
3. Hold down the down arrow button (the button between the OK, Power and Record buttons on the Control Panel on the top of the box) whilst powering on the DTR-T2100 using the switch at the back of the box.
4. Keep holding down the down arrow button as the “BT Logo – Waking Up” screen appears.
5. After a few seconds the “Enter Maintenance Mode Y/N (Y: POWER)” message appears towards the bottom of the screen. Immediately release the down arrow button.
6. Press the Power button once on the Control Panel on the top of the box. (A small amount of patience is now required) The “Enter Maintenance Mode Y/N (Y: POWER)” disappears from the BT Logo – Waking Up screen. After several seconds the screen goes blank. After several more seconds the Maintenance Mode menu finally appears.
7. Select the Recovery option required using the Up and Down arrow buttons on the Control Panel on the top of the box and use the Right arrow button to confirm the option.
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