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antuk – 2 days ago »
Bargain Dave – 5 days ago »
What are using to connect the internet from you rounter to the youview box, direct eithernet cable or home plug? Also who is your intertet provider?
I was connecting with a CAT5 cable. I’m now using a new CAT6 cable but still see the same issue (I needed a longer cable to go around my living room). Had no issues with either cable for streaming video – whole show played without issues, up until a hit exit to return to the main menu at which point all net access was lost. This happens consistently – whole show streams without issue, but loses net access when I exit from the player. Rebooting it always gets net access back.
It’s connected to a Virgin Media Super Hub. Brand new a week or two ago. Had no other issues with the router and download speeds have been very quick – I’m seeing near the full 30mb advertised down.
I don’t see the issue with any other devices connected to the same router. PS3 and Apple TV, though in those two cases it’s been over wifi. I used the PS3 to watch a couple of Netflix movies without issue.
I haven’t tried fixing it on the YouView box by using custom settings. I suppose I’ll try Googling it if YouView don’t pull their finger out soon.
I am getting exactly the same behavior as antuk. I have tried the suggestion of changing the DNS settings on the box to 8.8.8.8 and 8.8.4.4 but the issue is still there.
I am using homeplugs and am with Virgin Media. Speed tests show that I am getting between a 20/30mb connection at different times of the day.
I have a number of other streaming devices using homeplugs on my network and have not suffered any drop-offs. I have not tested using CAT5 cable yet BUT if antuk and I are seeing the same behavior, I strongly suspect that this maybe a YouView firmware issue or even possibly an issue with Virgin Media Super Hub rather than the homeplugs.
It would be interesting to know other users that get this are with the the same ISP?
I have had this box a week so far and it feels like a beta device, it has great promise, but as of yet, I do not feel that its stable enough for general release.
It would great if there was some debug mode or even a log so connection issues can be looked at.
Anyone from YouView reading this?
I bought a Humax DTR-T1000 yesterday, and had some similar networking ‘fun’.
The box initially connected to on-demand services fine, until after watching the first programme. Then it stopped working and showed the YVM104 error, and the on-demand programmes went missing from the EPG. If I looked in the settings menu, it said the connection was ok.
I think my issue stemmed from an IP address conflict. The router had assigned an IP address to the humax box that had also previously been used by a laptop, so switching the laptop back on caused an IP conflict. This wasn’t immediately apparent though, and we only noticed when an IP error message popped-up on the laptop.
Anyway, to fix this, I went into my router’s setup and allocated a specific IP address to each device (humax box, laptop, mobiles), so that they’ll always use an individual IP in the future.
It’s worked fine since then, so fingers crossed.
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