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Just had an email from “Customer Support” who say that they “hope to have a fix in the near future, but not sure when” in response to my comments on:
Unable to have wifi and network cable working simultaneously
VPN issues with network cable connected
iPlayer / catch-up schedules being blank requiring hard-off reset
Eldienne – 1 day ago »
Looks like I don’t have most recent update however when I click check for update it says ‘your system is up to date. How annoying. What else am I missing out on ha. Anyone know how to either download and install the update or why my box will not download it. I have restarted it etc and tried again but still says up to date despite being 27 Sep
PM me your units serial number and I can get it checked by Humax Towers.
Serial number can be found in:
Settings
Device Preferences
About
Status
camallison – 23 hours ago »
I have exactly the same builds and s/w versions, am definitely connected to the Internet, and also am met by the statement that my box is up to date.
Colin
As previous post:
PM me your units serial number and I can get it checked by Humax Towers.
Hello all new here and have a few questions on the Aura if you don’t mind
I am new to Freeview recording and was just going to get a Youview box but a friend said they are very clunky is the aura a better option for speed and reliability?
It seems like the now TV app is not fully functional yet does casting now TV work and how well? And will the app be fixed?
How easy is it to sideload apps and does this invalidate the guarantee in any way?
I see Netflix does not work at all. Is this just teething problems or it it likely to stay that way?
Did the issues with iPlayer not loading get resolved or is that still ongoing too?
How is the USB playback can it handle most common formats?
I am in this for the long haul so do not mind that there is a few issues that Humax need to address. But is there any other box I should consider over the Aura? It needs to have now TV and be speedy but that’s my only requirement.
Cheers for any help £250 is a big investment and with it being a new product not too much info online that I could find.
TheMole – 16 mins ago »
Hello all new here and have a few questions on the Aura if you don’t mind
I am new to Freeview recording and was just going to get a Youview box but a friend said they are very clunky is the aura a better option for speed and reliability?
It seems like the now TV app is not fully functional yet does casting now TV work and how well? And will the app be fixed?
How easy is it to sideload apps and does this invalidate the guarantee in any way?
I see Netflix does not work at all. Is this just teething problems or it it likely to stay that way?
Did the issues with iPlayer not loading get resolved or is that still ongoing too?
How is the USB playback can it handle most common formats?
I am in this for the long haul so do not mind that there is a few issues that Humax need to address. But is there any other box I should consider over the Aura? It needs to have now TV and be speedy but that’s my only requirement.
Cheers for any help £250 is a big investment and with it being a new product not too much info online that I could find.
I prefer the Freeview Play on Aura over the Humax rebranded BT youview box for the freeview and recordings.
NowTV is not available on any Android TV OS box, as exclusive currently to Sony Android TV units on the platform, since then Amazon Fire Sticks Lite, 3rd gen and 4k have official NowTV added and full support on NowTV website, so one will assume no deal has been done for Android TV OS boxes or with Humax just yet or ever, who knows.
Casting NowTV from my iPhone to Humax Aura was fine, no audio issue, picture was fine, it uses 2 device slots though.
iPlayer and UK catch ups are all fine.
Sideloading third party apps is fine and very easy, and same as doing to any other android tv os product, of course have official play store also(tv version)
Netflix is not certified, doubt it will be also, but there is patched apps that run at 1080/5800kbps but poor navigation as mobile based app so need mouse, or there is a version that need no mouse but runs at 480p/1750kbps, in other not great vrs just using on a smart tv hub.
Well push came to shove.
Got fed up of the occasional intermittent video/audio freeze and flicker. So box is being swapped out next week, hopefully before Christmas Day. Then we see if the problem resumes…
danny121pt – 2 hours ago »
TheMole – 16 mins ago »
Hello all new here and have a few questions on the Aura if you don’t mind
I am new to Freeview recording and was just going to get a Youview box but a friend said they are very clunky is the aura a better option for speed and reliability?
It seems like the now TV app is not fully functional yet does casting now TV work and how well? And will the app be fixed?
How easy is it to sideload apps and does this invalidate the guarantee in any way?
I see Netflix does not work at all. Is this just teething problems or it it likely to stay that way?
Did the issues with iPlayer not loading get resolved or is that still ongoing too?
How is the USB playback can it handle most common formats?
I am in this for the long haul so do not mind that there is a few issues that Humax need to address. But is there any other box I should consider over the Aura? It needs to have now TV and be speedy but that’s my only requirement.
Cheers for any help £250 is a big investment and with it being a new product not too much info online that I could find.
I prefer the Freeview Play on Aura over the Humax rebranded BT youview box for the freeview and recordings.
NowTV is not available on any Android TV OS box, as exclusive currently to Sony Android TV units on the platform, since then Amazon Fire Sticks Lite, 3rd gen and 4k have official NowTV added and full support on NowTV website, so one will assume no deal has been done for Android TV OS boxes or with Humax just yet or ever, who knows.
Casting NowTV from my iPhone to Humax Aura was fine, no audio issue, picture was fine, it uses 2 device slots though.
iPlayer and UK catch ups are all fine.
Sideloading third party apps is fine and very easy, and same as doing to any other android tv os product, of course have official play store also(tv version)
Netflix is not certified, doubt it will be also, but there is patched apps that run at 1080/5800kbps but poor navigation as mobile based app so need mouse, or there is a version that need no mouse but runs at 480p/1750kbps, in other not great vrs just using on a smart tv hub.
That’s great thanks for the reply. I think I’m going to go with this I have never had a Humax product before but they seem to have great customer service and seem committed to improving the product and fixing issues so I’m happy to take the plunge.
How is the basic Freeview watching experience? And does it support streaming channels on Freeview such as Now 90s?
Ssppiiddeerrmma – 4 days ago »
Blimey. I was thinking about replacing my T2000 which is getting a tad glitchy with an Aura but 50 pages of gripes, snags and teething issues makes me think better the devil I know. No way will I be shelling out £250 until for this beta unit – I’ll wait until it, y’know, actually works okay. Last thing I want is rest of family constantly screaming “Dad! The box has gone weird again!!!” all hours of the day.
Bear in mind that you don’t hear from people who don’t have problems, and they vastly outnumber those who do.
Anybody getting captions on start of playback that TV signal missing, although playback is fine?
Some kind of update happened today on mine.. You can now add items to play next manually.. Will come in handy, a bit like the Chromecast with Google TV watchlist. Just waiting for other updates to download and install
Eldienne – 1 hour ago »
Some kind of update happened today on mine.. You can now add items to play next manually.. Will come in handy, a bit like the Chromecast with Google TV watchlist. Just waiting for other updates to download and install
Sorry but you’re comments are very vague to me. Can you give give more details as to what you are referring to please, or steps to follow? Is it to watch recordings or something else? I’ve checked my firmware and it has not been updated.
I rang Humax again today and asked about the update that was supposed to have arrived weeks ago. It’s now happening in January and will launch with the app at the same time…..or so they say!
I’ve just bought the Aura box. It is excellent but one thing is annoying me.
I have paired the remote control with my LG tv. I can turn the TV on and off using the remote and click the little av button to choose the av input. All fine.
The only problem I really have is when using the volume buttons, it still only changes the volume on the Freeview box, not the TV. I had an older freeview box that had a TV button which when clicked would switch the remote control to operate the tv.
There doesn’t seem to be a way of doing it on the remote control unless I am missing it.
Is there any way to switch the new remote control between TV and the box. I always use the volume control to control the volume of the tv, not the freeview box.
boogersa – 9 hours ago »
Eldienne – 1 hour ago »
Some kind of update happened today on mine.. You can now add items to play next manually.. Will come in handy, a bit like the Chromecast with Google TV watchlist. Just waiting for other updates to download and install
Sorry but you’re comments are very vague to me. Can you give give more details as to what you are referring to please, or steps to follow? Is it to watch recordings or something else? I’ve checked my firmware and it has not been updated.
Hi, it looks like it has been updated to the version everyone else was on so for example the feature to have separate skip/replay durations now appears. So my box has updated itself to the most recent version that everyone had. I didn’t click update, a notification just appeared saying apps need updating, over of those was the Freeview play app. The play next feature only used to display confine watching from plex and prime. It now displays titles from other services including half watched TV recordings. It also has the ability to remove or add specific titles.
AceGrace – 8 hours ago »
I’ve just bought the Aura box. It is excellent but one thing is annoying me.
I have paired the remote control with my LG tv. I can turn the TV on and off using the remote and click the little av button to choose the av input. All fine.
The only problem I really have is when using the volume buttons, it still only changes the volume on the Freeview box, not the TV. I had an older freeview box that had a TV button which when clicked would switch the remote control to operate the tv.
There doesn’t seem to be a way of doing it on the remote control unless I am missing it.
Is there any way to switch the new remote control between TV and the box. I always use the volume control to control the volume of the tv, not the freeview box.
I would prefer this too but seems to need a firmware update to allow the option in settings to toggle between TV/box/reciever etc
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