Poor Signal, or software?

Forum Forums Freeview HD Aura UHD Poor Signal, or software?

Viewing 15 posts - 31 through 45 (of 64 total)
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  • #105629
    Anonymous
    Inactive

    boogersa – 1 hour ago  » 

    Paul Bton – 3 hours ago  » 

    The signal quality has improved after second full reset. So I recommend that. A pain to log back into catch up services though.

    The thing that worried me was that the Aura doesn’t ask what region I’m in when retuning. I am in South East but can get BBC South news too. I assumed that the Aura is cleverer about that now. Hope I’m not wrong.

    Is this a freeview or factory reset? If latter does it keep recordings?

    Device reset from Freeview home (Factor reset) kept my recordings. Only deletes app settings etc. And deletes schedules

    #105630
    grahamlthompson
    Participant

    ChemicalRob – 6 days ago  » 

    So lowering the signal can increase the quality, by reducing the errors caused by “too high” a signal then.

    I have to say I’m sceptical but I will connect my attenuator and give it a go.

    Thanks.

    Despite the digital TV label. Digital TV still uses a analogue sine wave carrier in the UHF band. A pure sine wave carries no audio or digital audio.

    It has to be varied in some way. The receiver recreates the original pure sine wave in the opposite phase. Adding the two deletes the analogue carrier leaving just the modulated digital data.

    If the sine wave amplitude is higher than the the tuner can cope with the positive and negative peaks of the carrier are chopped off basically with a fixed level. The resulting distortion creates the issue.

    eg FM radio modifies the basic carrier by varying the frequency (Frequency modulation).

    Life was much simpler when the presence or absence of the carrier meant that you had nothing or something. Hence long range Morse Code.

    TV simply modulates the carrier with digital info.

    Hence there is no such thing as a digital aerial. Everyone is designed to receive a UHF carrier in the case of TV.

    #105631
    Anonymous
    Inactive

    Paul Bton – 17 hours ago  » 

    The signal quality has improved after second full reset. So I recommend that. A pain to log back into catch up services though.

    The thing that worried me was that the Aura doesn’t ask what region I’m in when retuning. I am in South East but can get BBC South news too. I assumed that the Aura is cleverer about that now. Hope I’m not wrong.

    I don’t think that a reset is the solution. If you want to really test the signal quality record three channels (Sky Arts, Drama, and Yesterday) simultaneously and check the signal quality.

    Regarding regions, are you using the beta firmware?

    #105632
    Anonymous
    Inactive

    Yes the reset hasn’t permanently solved the signal problem. Last night I was back down to 65% quality on the SD channels. It seems to improve gradually after about 1 hour. I will try the three SD recording.

    Why question is will this be solved by a software fix? Can the tuners be tweaked? Or is the Aura fatally flawed?

    #105633
    Anonymous
    Inactive

    My Humax Aura is going back to Richer Sounds. It just has too many basic problems. I will try a new one but if that doesn’t work then I’ll have to by a Manhattan box

    #105634
    Anonymous
    Inactive

    Yeah I am losing patience with signal issue on SD channels that is not present on anything else on the same aerial, including a TV on the Auras passthrough. I still hope there is a fix in next firmware, but if not will probably return it.

    #105635
    Anonymous
    Inactive

    technick – 22 mins ago  » 

    Yeah I am losing patience with signal issue on SD channels that is not present on anything else on the same aerial, including a TV on the Auras passthrough. I still hope there is a fix in next firmware, but if not will probably return it.

    Same issue for me. SD channels poor but via tv pass through they’re ok on the tv. Frustrating but I tend to not watch much SD channels anyway…but do I hardly watch because I know the picture quality won’t be good on the Aura? It does put me off recording SD channels.

    #105636
    grahamlthompson
    Participant

    The only time I watch SD TV is BBC1-SD every morning (it has the local news) and I stream it from the Media Server, live to a Samsung tablet using bubble upnp and VLC. Strangely this is rock solid. Not sure if this is a clue.

    Anyone tried streaming SD TV this way ? You could also try streaming to a PC running VLC. The Media server appears in the UPNP option.

    You could also try some test SD recordings.

    #105637
    Anonymous
    Inactive

    grahamlthompson – 23 mins ago  » 

    The only time I watch SD TV is BBC1-SD every morning (it has the local news) and I stream it from the Media Server, live to a Samsung tablet using bubble upnp and VLC. Strangely this is rock solid. Not sure if this is a clue.

    Anyone tried streaming SD TV this way ? You could also try streaming to a PC running VLC. The Media server appears in the UPNP option.

    You could also try some test SD recordings.

    For me, the problem muxes are ARQ A and B and SDN, and not BBCA or D3&4. If you want to really test the signal quality record three channels (Sky Arts, Drama, and Yesterday) simultaneously and check the signal quality.

    #105638
    grahamlthompson
    Participant

    Mars – 18 mins ago  » 

    grahamlthompson – 23 mins ago  » 

    The only time I watch SD TV is BBC1-SD every morning (it has the local news) and I stream it from the Media Server, live to a Samsung tablet using bubble upnp and VLC. Strangely this is rock solid. Not sure if this is a clue.

    Anyone tried streaming SD TV this way ? You could also try streaming to a PC running VLC. The Media server appears in the UPNP option.

    You could also try some test SD recordings.

    For me, the problem muxes are ARQ A and B and SDN, and not BBCA or D3&4. If you want to really test the signal quality record three channels (Sky Arts, Drama, and Yesterday) simultaneously and check the signal quality.

    Yesterday is about the only channel I would watch. I will have a play tomorrow and check after the box wakes up if yesterday is viewable live on the tablet.

    #105639
    grahamlthompson
    Participant

    Paul Bton – 1 day ago  » 

    boogersa – 1 hour ago  » 

    Paul Bton – 3 hours ago  » 

    The signal quality has improved after second full reset. So I recommend that. A pain to log back into catch up services though.

    The thing that worried me was that the Aura doesn’t ask what region I’m in when retuning. I am in South East but can get BBC South news too. I assumed that the Aura is cleverer about that now. Hope I’m not wrong.

    Is this a freeview or factory reset? If latter does it keep recordings?

    Device reset from Freeview home (Factor reset) kept my recordings. Only deletes app settings etc. And deletes schedules

    Depending on which software version you have. You can save user settings (inlcuding the recording schedule) before a reset and import the saved settings after a reset.

    #105640
    Anonymous
    Inactive

    Yes I found that setting about saving settings but haven’t used it yet.

    Is there more than one type of reset? I was asked by Humax to go under the Freeview/settings/device preferences/reset.

    Would a future software (or firmware) update fix the Aura’s over sensitivity/ over sensitivity?

    #105641
    Anonymous
    Inactive

    Paul Bton – 37 mins ago  » 

    Yes I found that setting about saving settings but haven’t used it yet.

    Is there more than one type of reset? I was asked by Humax to go under the Freeview/settings/device preferences/reset.

    Would a future software (or firmware) update fix the Aura’s over sensitivity/ over sensitivity?

    Lots of things can be solved by firmware updates nowadays, but who knows. Humax are only likely to try and fix a problem if the problem is clear. Lots of vague posts complaining about signal quality do not help. Which muxes are you having problems with?

    #105642
    Anonymous
    Inactive

    technick – 18 hours ago  » 

    Yeah I am losing patience with signal issue on SD channels that is not present on anything else on the same aerial, including a TV on the Auras passthrough. I still hope there is a fix in next firmware, but if not will probably return it.

    I had something similar, bad signal on the Aura but decent picture on two TVs, one of which was on the Aura’s output.

    Turns out that I had a faulty signal booster at the aerial end of things, plus a cheap dodgy cable. Once those two were replaced, everything is running perfectly and the picture on the Aura is fine (and I gained a few new channels on everything).

    The tuner strength on the Aura is not the highest, but it might be worthwhile to get your set-up checked out by an engineer to confirm if you’ve maybe got something similar happening.

    #105643
    Anonymous
    Inactive

    I have now fitted a signal booster, and the channel 55 HD channels have all appeared. A tune immediately before fitting the booster found none of them.

    The signal remained at 100% with and without the booster, but with the booster the quality of signal which was 0% without the booster now fluctuates between 0 and 34%, it spends most of its time at 0%.

    Also when tuning with the booster, the Aura said it had found multiple regions, (think it was north west, Wales, and Isle of Man) I was also given other choices such as Liverpool or Manchester as I chose north west. These were not offered without the booster.

    Will see how it goes, as I stated in my other posts, I have picked the channels up in the past without the booster, and they disappear quite often, but feeling optimistic this time.

Viewing 15 posts - 31 through 45 (of 64 total)
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