Forum › Forums › Freeview HD › Aura UHD › Poor Signal, or software?
- This topic has 63 replies, 13 voices, and was last updated 4 years, 6 months ago by
Barry.
-
AuthorPosts
-
May 13, 2021 at 6:33 pm #105629
Anonymous
Inactiveboogersa – 1 hour ago »
Paul Bton – 3 hours ago »
The signal quality has improved after second full reset. So I recommend that. A pain to log back into catch up services though.
The thing that worried me was that the Aura doesn’t ask what region I’m in when retuning. I am in South East but can get BBC South news too. I assumed that the Aura is cleverer about that now. Hope I’m not wrong.
Is this a freeview or factory reset? If latter does it keep recordings?
Device reset from Freeview home (Factor reset) kept my recordings. Only deletes app settings etc. And deletes schedules
May 13, 2021 at 9:35 pm #105630grahamlthompson
ParticipantChemicalRob – 6 days ago »
So lowering the signal can increase the quality, by reducing the errors caused by “too high” a signal then.
I have to say I’m sceptical but I will connect my attenuator and give it a go.
Thanks.
Despite the digital TV label. Digital TV still uses a analogue sine wave carrier in the UHF band. A pure sine wave carries no audio or digital audio.
It has to be varied in some way. The receiver recreates the original pure sine wave in the opposite phase. Adding the two deletes the analogue carrier leaving just the modulated digital data.
If the sine wave amplitude is higher than the the tuner can cope with the positive and negative peaks of the carrier are chopped off basically with a fixed level. The resulting distortion creates the issue.
eg FM radio modifies the basic carrier by varying the frequency (Frequency modulation).
Life was much simpler when the presence or absence of the carrier meant that you had nothing or something. Hence long range Morse Code.
TV simply modulates the carrier with digital info.
Hence there is no such thing as a digital aerial. Everyone is designed to receive a UHF carrier in the case of TV.
May 14, 2021 at 7:26 am #105631Anonymous
InactivePaul Bton – 17 hours ago »
The signal quality has improved after second full reset. So I recommend that. A pain to log back into catch up services though.
The thing that worried me was that the Aura doesn’t ask what region I’m in when retuning. I am in South East but can get BBC South news too. I assumed that the Aura is cleverer about that now. Hope I’m not wrong.
I don’t think that a reset is the solution. If you want to really test the signal quality record three channels (Sky Arts, Drama, and Yesterday) simultaneously and check the signal quality.
Regarding regions, are you using the beta firmware?
May 14, 2021 at 8:50 am #105632Anonymous
InactiveYes the reset hasn’t permanently solved the signal problem. Last night I was back down to 65% quality on the SD channels. It seems to improve gradually after about 1 hour. I will try the three SD recording.
Why question is will this be solved by a software fix? Can the tuners be tweaked? Or is the Aura fatally flawed?
May 14, 2021 at 3:05 pm #105633Anonymous
InactiveMy Humax Aura is going back to Richer Sounds. It just has too many basic problems. I will try a new one but if that doesn’t work then I’ll have to by a Manhattan box
May 14, 2021 at 4:36 pm #105634Anonymous
InactiveYeah I am losing patience with signal issue on SD channels that is not present on anything else on the same aerial, including a TV on the Auras passthrough. I still hope there is a fix in next firmware, but if not will probably return it.
May 14, 2021 at 5:01 pm #105635Anonymous
Inactivetechnick – 22 mins ago »
Yeah I am losing patience with signal issue on SD channels that is not present on anything else on the same aerial, including a TV on the Auras passthrough. I still hope there is a fix in next firmware, but if not will probably return it.
Same issue for me. SD channels poor but via tv pass through they’re ok on the tv. Frustrating but I tend to not watch much SD channels anyway…but do I hardly watch because I know the picture quality won’t be good on the Aura? It does put me off recording SD channels.
May 14, 2021 at 5:16 pm #105636grahamlthompson
ParticipantThe only time I watch SD TV is BBC1-SD every morning (it has the local news) and I stream it from the Media Server, live to a Samsung tablet using bubble upnp and VLC. Strangely this is rock solid. Not sure if this is a clue.
Anyone tried streaming SD TV this way ? You could also try streaming to a PC running VLC. The Media server appears in the UPNP option.
You could also try some test SD recordings.
May 14, 2021 at 5:43 pm #105637Anonymous
Inactivegrahamlthompson – 23 mins ago »
The only time I watch SD TV is BBC1-SD every morning (it has the local news) and I stream it from the Media Server, live to a Samsung tablet using bubble upnp and VLC. Strangely this is rock solid. Not sure if this is a clue.
Anyone tried streaming SD TV this way ? You could also try streaming to a PC running VLC. The Media server appears in the UPNP option.
You could also try some test SD recordings.
For me, the problem muxes are ARQ A and B and SDN, and not BBCA or D3&4. If you want to really test the signal quality record three channels (Sky Arts, Drama, and Yesterday) simultaneously and check the signal quality.
May 14, 2021 at 6:09 pm #105638grahamlthompson
ParticipantMars – 18 mins ago »
grahamlthompson – 23 mins ago »
The only time I watch SD TV is BBC1-SD every morning (it has the local news) and I stream it from the Media Server, live to a Samsung tablet using bubble upnp and VLC. Strangely this is rock solid. Not sure if this is a clue.
Anyone tried streaming SD TV this way ? You could also try streaming to a PC running VLC. The Media server appears in the UPNP option.
You could also try some test SD recordings.
For me, the problem muxes are ARQ A and B and SDN, and not BBCA or D3&4. If you want to really test the signal quality record three channels (Sky Arts, Drama, and Yesterday) simultaneously and check the signal quality.
Yesterday is about the only channel I would watch. I will have a play tomorrow and check after the box wakes up if yesterday is viewable live on the tablet.
May 14, 2021 at 7:46 pm #105639grahamlthompson
ParticipantPaul Bton – 1 day ago »
boogersa – 1 hour ago »
Paul Bton – 3 hours ago »
The signal quality has improved after second full reset. So I recommend that. A pain to log back into catch up services though.
The thing that worried me was that the Aura doesn’t ask what region I’m in when retuning. I am in South East but can get BBC South news too. I assumed that the Aura is cleverer about that now. Hope I’m not wrong.
Is this a freeview or factory reset? If latter does it keep recordings?
Device reset from Freeview home (Factor reset) kept my recordings. Only deletes app settings etc. And deletes schedules
Depending on which software version you have. You can save user settings (inlcuding the recording schedule) before a reset and import the saved settings after a reset.
May 15, 2021 at 7:45 am #105640Anonymous
InactiveYes I found that setting about saving settings but haven’t used it yet.
Is there more than one type of reset? I was asked by Humax to go under the Freeview/settings/device preferences/reset.
Would a future software (or firmware) update fix the Aura’s over sensitivity/ over sensitivity?
May 15, 2021 at 8:28 am #105641Anonymous
InactivePaul Bton – 37 mins ago »
Yes I found that setting about saving settings but haven’t used it yet.
Is there more than one type of reset? I was asked by Humax to go under the Freeview/settings/device preferences/reset.
Would a future software (or firmware) update fix the Aura’s over sensitivity/ over sensitivity?
Lots of things can be solved by firmware updates nowadays, but who knows. Humax are only likely to try and fix a problem if the problem is clear. Lots of vague posts complaining about signal quality do not help. Which muxes are you having problems with?
May 15, 2021 at 10:40 am #105642Anonymous
Inactivetechnick – 18 hours ago »
Yeah I am losing patience with signal issue on SD channels that is not present on anything else on the same aerial, including a TV on the Auras passthrough. I still hope there is a fix in next firmware, but if not will probably return it.
I had something similar, bad signal on the Aura but decent picture on two TVs, one of which was on the Aura’s output.
Turns out that I had a faulty signal booster at the aerial end of things, plus a cheap dodgy cable. Once those two were replaced, everything is running perfectly and the picture on the Aura is fine (and I gained a few new channels on everything).
The tuner strength on the Aura is not the highest, but it might be worthwhile to get your set-up checked out by an engineer to confirm if you’ve maybe got something similar happening.
May 15, 2021 at 1:38 pm #105643Anonymous
InactiveI have now fitted a signal booster, and the channel 55 HD channels have all appeared. A tune immediately before fitting the booster found none of them.
The signal remained at 100% with and without the booster, but with the booster the quality of signal which was 0% without the booster now fluctuates between 0 and 34%, it spends most of its time at 0%.
Also when tuning with the booster, the Aura said it had found multiple regions, (think it was north west, Wales, and Isle of Man) I was also given other choices such as Liverpool or Manchester as I chose north west. These were not offered without the booster.
Will see how it goes, as I stated in my other posts, I have picked the channels up in the past without the booster, and they disappear quite often, but feeling optimistic this time.
-
AuthorPosts
- You must be logged in to reply to this topic.