Forum › Forums › Freeview HD › Aura UHD › HumaAura restarting
- This topic has 52 replies, 17 voices, and was last updated 1 week, 5 days ago by
Anonymous.
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November 1, 2025 at 11:10 pm #116714
Anonymous
InactiveThis issue really annoyed me tonight, it does it to me a lot, and a good majority of the time if it restarted while in the middle of a programme recording, it usually shows 2 recordings, 1 up to where it restarted then a 2nd from after it restarted. Tonight we were recording strictly come dancing and where about half way through watching it, while it was still recording, and the unit just went off and restarted. This time though, after it restarted it didn’t continue recording the rest. The live programme was a good bit ahead as well, so we had to wait for it to add on iPlayer.
When we did try starting the original recording, an error just came up saying failed record due to power loss.
I really just wish whether hardware or software related, they would fix this issue, it’s just so annoying. I get about 3-4 restarts per day, I have factory reset in the past without resolving it, I’ve also tried restarting apps option, and still does it within that same day.
If anyone has tried this power supply, who can see if it makes any difference would be brilliant.
November 2, 2025 at 7:34 am #116715Anonymous
InactiveFor over a year I have done without an internet connection and all the problems went away. Means you cant use search or use apps it just works as a viewing and recording machine. So reset the box but don,t connect to internet-and you may not feel the need to throw it in the bin! Until the promised update comes along?
November 2, 2025 at 10:11 am #116716Anonymous
InactiveTo Vitamin D “Why not just post a link instead of a description……..”
Sorry,but not all of us know how to post a link, I nearly did the same thing!!
(except mine was an ebay purchase).
November 2, 2025 at 10:14 am #116717Anonymous
InactiveI am not the original poster of the link, but i believe it’s this?
If the original poster could confirm that link is definitely the same?
November 2, 2025 at 10:15 am #116718Anonymous
Inactivebobspark – 2 hours ago »
For over a year I have done without an internet connection and all the problems went away. Means you cant use search or use apps it just works as a viewing and recording machine. So reset the box but don,t connect to internet-and you may not feel the need to throw it in the bin! Until the promised update comes along?
That’s exactly what I have been doing for over a year as well (removed/disabled all the internet related apps (not system apps) and left it disconnected from the internet) and its been very stable over that time.
This doesn’t fix bugs like it not remembering where you left off but it stops it rebooting constantly.
As stated I got a 4A PSU, put back the apps and turned wifi on and the rebooting returned.
November 2, 2025 at 10:36 am #116719Anonymous
Inactivejames_uk – 20 mins ago »
I am not the original poster of the link, but i believe it’s this? …..
If you purchase that one be aware you need to cut the connector off the original Aura PSU and attach the wires the correct way round to the adapter.
November 2, 2025 at 2:53 pm #116720Martin Liddle
ParticipantDave480 – 4 hours ago »
james_uk – 20 mins ago »
I am not the original poster of the link, but i believe it’s this? …..
If you purchase that one be aware you need to cut the connector off the original Aura PSU and attach the wires the correct way round to the adapter.
Do you know what the correct dimensions are for the Aura power supply connector?
November 2, 2025 at 5:20 pm #116721Anonymous
InactiveSimon s – 1 day ago »
Following a number of requests
Amazon 12V 5A Power Supply UK – COLM AC 100-240V 50-60HZ DC 12V 60W Adapter Charger Transformer 5.5×2.5mm DC Output Jack for 5050 3528 LED Strip Light LED Driver CCTV Security System
I’ve just replaced the power supply this afternoon. The 5amp power supply on Amazon was only £10.80 so worth a try.
Our Aura does not reboot that often but very annoying when it does so time will tell if problem fixed.
To clarify for anyone in doubt about doing this.
The new power supply 12V connector is a different size from the original Humax one. So it is necessary to cut the cable on the original power supply and using the adaptor which came with the new power supply, insert the wires from the old into the screw terminals.
Using a eleectrical tester make sure that the positive terminal feeds the centre of the new connector
November 2, 2025 at 5:32 pm #116722Anonymous
InactiveThanks for that,Stefanjan.
November 2, 2025 at 5:33 pm #116723Anonymous
Inactivestefanjan – 11 mins ago »
Simon s – 1 day ago »
Following a number of requests
Amazon 12V 5A Power Supply UK – COLM AC 100-240V 50-60HZ DC 12V 60W Adapter Charger Transformer 5.5×2.5mm DC Output Jack for 5050 3528 LED Strip Light LED Driver CCTV Security System
I’ve just replaced the power supply this afternoon. The 5amp power supply on Amazon was only £10.80 so worth a try.
Our Aura does not reboot that often but very annoying when it does so time will tell if problem fixed.
To clarify for anyone in doubt about doing this.
The new power supply 12V connector is a different size from the original Humax one. So it is necessary to cut the cable on the original power supply and using the adaptor which came with the new power supply, insert the wires from the old into the screw terminals.
Using a eleectrical tester make sure that the positive terminal feeds the centre of the new connector
It might be the cutting bits off and inserting into that may put those of a nervous disposition off?
November 4, 2025 at 2:43 pm #116724Anonymous
Inactiveboogersa wrote “It might be the cutting bits off and inserting into that may put those of a nervous disposition off?”
Its highly likely, boogersa.
When mine arrives later in the week I will measure the diameter of the negative sleeve of the original with callipers and post here. Hope this helps…..
November 4, 2025 at 2:45 pm #116725Anonymous
Inactiveprofpriv61 – 1 min ago »
boogersa wrote “It might be the cutting bits off and inserting into that may put those of a nervous disposition off?”
Its highly likely, boogersa.
When mine arrives later in the week I will measure the diameter of the negative sleeve of the original with callipers and post here. Hope this helps…..
Can you not just do a “How to video”?
November 4, 2025 at 4:41 pm #116726Anonymous
Inactiveboogersa
I’ve never made a video in my life. There are several You Tube videos showing how to do this,but not necessarily for the Aura box..
November 4, 2025 at 5:18 pm #116727Anonymous
Inactiveprofpriv61 – 36 mins ago »
boogersa
I’ve never made a video in my life. There are several You Tube videos showing how to do this,but not necessarily for the Aura box..
It was tongue in cheek!
November 4, 2025 at 6:12 pm #116728Anonymous
Inactiveboogersa
Ah,OK!!
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