- This topic has 27 replies, 7 voices, and was last updated 1 year, 5 months ago by
.
-
Posts
-
This morning, allinformation on the screen is as it should be, but it still won’t record programs from any ITV or C4 for channels.
Had a similar issue today. A series record for a channel 5 show failed to record even though it showed as recording on the TV guide, I set a series record for the same show on 5+1 and that recorded fine. Tonight a series record for a Channel 4 show also failed to record though showed as recording on the TV guide and pressing stop even asked if I wanted to stop recording it ( not sure of light colour as I was recording other things at the time) so I once again set it to series record the 4+1 of the show but that failed too but pressing the record button worked. I am wondering if they did actually record but just failed to show on the recordings list.
Edit also when switching to a channel most channels are now showing the wrong program in the top right of the screen.
I just scheduled a recording for something on DMax as that was one of the channels that showed the correct program info and that has started to record correctly.
Unplugged the Aura overnight and plugged in today issue still there, Channel 4, 4HDand 4+1 should all say Frasier is on but say Murder in the Alps however when I go back and forth through channels with the channel key and back again they say Frasier only to give the false description when repeated. I set a scheduled recording for Channel 4 Frasier and it shows it recording in the TV guide but light remains blue and there was no listing in the recording schedule for it being set. I scheduled the recording when Channel was giving the correct program info.
I had a reply from Humax on the issue and they suggested a fresh channel search may fix the issue and if not give them a signal test result. Scan made no difference at all and I am getting 90% strength 100% quality. It is affecting a lot of channels ITV;s 5’s, 4’s and others but BBC is ok and manual recording is fine on all channels.
Here we go again. Yet another System problem with the Aura. Do yourself a Favour.
Ditch the Aura. change to a different make. Like the Manhattan T4R.It, or the Panasonic.
Obviously , Humax have given up on it.(take the Hint).I’m still using the 5000t.
I’ve tried to upgrade to the Aura 4 times now, each time I’ve had to return it as unfit for purpose.
So when the 500t packs up I’m off to another make. as they no longer make anything other than the aura,( and even that can’t be purchased from Humax Direct.
Since Humax is the only company that produces a box with 3 tuners, it seems that’s the problem.as in particular A lot of the time you have to totally mess around with your Freeview aerials, as the signal is too strong, or too weak causing Pixelation. When everything else on the same arial works perfectly well.
I’ve even had a local company come in to try an attenuator. but even the arial rigger said that the problems are all within the Humax box.
Even on the phone after jumping through every hoop that Humax wanted me to try.
The last words they said was. “we don’t know what’s causing all the problems that we are having with it”. Finally, I’ve just purchased one of the new Manhattan T4R’s 2 tb recorder, which comes with a 2 year Guarantee, and in home support.
I’ve really hit it for six, on the recording, & playback Quality.
The result is 100 percent perfection, every time. Even though it only has 2 tuners,
Since having it, it has already done 2 online updates resulting in every app on Freeview now on board.
So, that’s it I’m off goodbye Humax, you used to be a market leader, but you have destroyed your own market bye producing boxes that weren’t designed, and tested before releasing them. I’m off as well.
I can live with a box that only has 2 tuners. However is smaller than the Aura.
Cheaper, but is in another league .
john1 – 9 hours ago »
Here we go again. Yet another System problem with the Aura. Do yourself a Favour.
Ditch the Aura. change to a different make. Like the Manhattan T4R.It, or the Panasonic.
Obviously , Humax have given up on it.(take the Hint).I’m still using the 5000t.
I’ve tried to upgrade to the Aura 4 times now, each time I’ve had to return it as unfit for purpose.
So when the 500t packs up I’m off to another make. as they no longer make anything other than the aura,( and even that can’t be purchased from Humax Direct.
Since Humax is the only company that produces a box with 3 tuners, it seems that’s the problem.as in particular A lot of the time you have to totally mess around with your Freeview aerials, as the signal is too strong, or too weak causing Pixelation. When everything else on the same arial works perfectly well.
I’ve even had a local company come in to try an attenuator. but even the arial rigger said that the problems are all within the Humax box.
Even on the phone after jumping through every hoop that Humax wanted me to try.
The last words they said was. “we don’t know what’s causing all the problems that we are having with it”. Finally, I’ve just purchased one of the new Manhattan T4R’s 2 tb recorder, which comes with a 2 year Guarantee, and in home support.
I’ve really hit it for six, on the recording, & playback Quality.
The result is 100 percent perfection, every time. Even though it only has 2 tuners,
Since having it, it has already done 2 online updates resulting in every app on Freeview now on board.
So, that’s it I’m off goodbye Humax, you used to be a market leader, but you have destroyed your own market bye producing boxes that weren’t designed, and tested before releasing them. I’m off as well.
I can live with a box that only has 2 tuners. However is smaller than the Aura.
Cheaper, but is in another league .
Send this to humax support and company CEO they might WAKE UP – but i doubt it!!!
Humax just isn’t interested.
So I don’t think I’ll bother.
They have gone from an excellent company, to a pathetic company.
For me to say that, they must be bad.
No further response from Humax yet. Today channels are giving the correct program info but a scheduled recording on Ch4 has again failed. It showed in the schedule list before due then vanished when it should have started, TV guide shows that it is recording and pressing info gives Watch now, Play recording and Stop recording. Pressing play recording does nothing but stop recording removes the red recording symbol from the TV list.
trog – 2 hours ago »
No further response from Humax yet. Today channels are giving the correct program info but a scheduled recording on Ch4 has again failed. It showed in the schedule list before due then vanished when it should have started, TV guide shows that it is recording and pressing info gives Watch now, Play recording and Stop recording. Pressing play recording does nothing but stop recording removes the red recording symbol from the TV list.
Try this – Delete scheduled recordings – reboot – scan channels again – reboot – schedule recordings again
@kr002 Too much set to record today on the working channels and a bit busy but will give it a try in the next day or two and let you know though I do not hold out much hope, any suggestions that do not include losing all my recordings are worth a go. thanks. At least the channels that have affected me so far have all been on catch up
thankfully.
I received another email from Humax now suggesting i do a factory reset then wipe the HDD. I replied with this……………
“Thank you for your reply but I have no intention of taking such drastic action, I have too much content on my Aura that I am not willing to lose. As the problem seems to be affecting PSB2 channels just like the previous blanking out issue that was eventually cured by an update from Humax I will suffer the issue for now in the hope of a similar result in the future. In the early days of that previous issue people were also advised by Humax to perform a factory reset and format their HDD which achieved nothing. If a more suitable fix does not appear and the issue becomes too much to bear I might even consider giving up on the Aura and it’s instability and invest in a more stable PVR such as the Manhattan T4-R. It would be a shame as I have been a loyal Humax fan since buying my first 9200T pvr but no previous product has come close to being as unstable as an Aura.”
@kr002 I will try your and another persons suggestions on Wednesday and report back here.
Yes your on the same band wagon.
There will be at least 2 more factory resets yet.
Also, if you state that its not fit for purpose .Then you just may start to get a refund.
Good luck, you’ll need it.
Wonders never cease. The following taken from my posts on the other site.
Today at 4:24 PM
Oddly a test scheduled recording on CH5 has recorded correctly today where as Ch5 was duff before and only Ch5+1 was ok. I just set up recordings on Ch4 C4HD and Ch4+1 all show as set on TV guide but none show on schedule. ITV1 , HD and +1 same result as 4
20 minutes ago
I just pulled out the power cable from my Aura and plugged in again, all 3 ITV scheduled shows that failed to show in schedule or start recording then showed in the list and started to record. Also a schedule for a CH4 show that starts in 17 mins is now showing in the schedule, lets see if it records.
A moment ago
Scheduled shows on Ch4 and Ch4+1 have started to record and show in the recordings list. Miracles do exist.
@kr002
2 days later and everything is working as it should so there was no need to try your
suggestion. Not sure but I think the channel scan I performed at Humax’s advice may have achieved something but unlike your’s they did not mention a reboot after the scan and it needed that power off to take affect. Maybe someone else with the same issue can confirm this.
- You must be logged in to reply to this topic.