You Tube and On Demand

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  • This topic has 17 replies, 10 voices, and was last updated 4 years ago by Anonymous.
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  • November 18, 2021 at 11:34 pm #22280
    Anonymous
    Inactive

    Greetings!

    I tried to access You Tube in On Demand and failed. All I got was the logo on screen and nothing else. I was asked to log in by using my gmail account and still no success. I even checked to see if the box needed a software upgrade, but it didn’t. Then I resorted to Humax support by sending an e-mail, but it was bounced back. The reason? Microsoft reported that the recipient’s mailbox was full and that I should try again. I did so and got the same response. So, is there anyone out there who knows what to do?

    Thanks in advance for your help.

    November 19, 2021 at 7:50 am #108123
    Anonymous
    Inactive

    I have the same problem since sometime yesterday. Can’t get past the YouTube logo to the home screen. Affects both my 4000T and 5000T.

    November 19, 2021 at 8:20 am #108124
    Anonymous
    Inactive

    Same here on 4000t but absolutely fine on the TV.

    November 19, 2021 at 8:44 am #108125
    Anonymous
    Inactive

    Sounds like a Humax problem then?

    November 19, 2021 at 9:55 am #108126
    Anonymous
    Inactive

    Same problem here – happened about 2330 gmt yesterday.

    Works okay via my PC, so agree looks like a Humax issue but who caused it?!

    November 19, 2021 at 10:35 am #108127
    Barry
    Moderator

    Just tried using YouTube on HB 1100S (freesat) and 5000T – working fine for me on both :?:

    November 19, 2021 at 10:55 am #108128
    Anonymous
    Inactive

    Same fault here HDR 1100S

    You tube will work if you reset the box to factory, and use Youtube on no account.

    No good for me though that way and I guess many others.

    November 19, 2021 at 12:05 pm #108129
    Anonymous
    Inactive

    Still stuck at YouTube logo (after 20 minutes) on my 4000t.

    November 19, 2021 at 12:39 pm #108130
    Anonymous
    Inactive

    Noticed the same last night (Thurs 18 Nov)

    takes its time before logo appears, then stays on youtube logo (even after being left overnight)

    Works OK on Hisense TV and Android fone

    November 19, 2021 at 1:49 pm #108131
    Anonymous
    Inactive

    AANDYY – 2 hours ago  » 

    Same fault here HDR 1100S

    You tube will work if you reset the box to factory, and use Youtube on no account.

    No good for me though that way and I guess many others.

    Many thanks for the tip. Not ideal, as you say, but at least I now have YouTube back again until this is sorted out.

    November 19, 2021 at 2:24 pm #108132
    Anonymous
    Inactive

    I had same problem last night after many years of using YouTube it let me down asked me to check my privacy box which I was unable to find. I eventually opened YouTube by using my old Panasonic remote. Clicked on the Internet button and there it was. Definitely a problem with Humax no problems with getting it on phone, laptop or tablet.

    November 19, 2021 at 2:53 pm #108133
    Anonymous
    Inactive

    Same problem here. Last 24 hours unable to get YouTube on my TV. Tried everything. Nothing works. Can get it on my PC okay, but that’s no use to me.

    November 19, 2021 at 7:41 pm #108134
    Anonymous
    Inactive

    I can’t access YouTube on our HDR-1000S either.

    November 20, 2021 at 9:54 am #108135
    Anonymous
    Inactive

    Working again on mine.

    HDR-1100S

    November 20, 2021 at 10:08 am #108136
    Anonymous
    Inactive

    Yup all working again. I must admit that going by past experience I was expecting it to be months before it was sorted! lol

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