On Demand stopped working

Forum Forums Freesat HD HDR 1000, 1010, 1100S On Demand stopped working

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #19449
    Anonymous
    Inactive

    My On Demand has suddenly stopped working since Saturday. I am connected to a network which is confirmed in settings. However, each time I try to access I get an error message saying “On Demand is not currently available”. If I try to access a program through Showcase I get a message saying “Incorrect Link”.

    Any suggestions?

    #82655
    Anonymous
    Inactive

    Same here. Humax and Freesat are aware of the problem – I’ve been in touch by twitter and email. No solution yet (in my case anyway)

    #82656
    grahamlthompson
    Participant

    We appear to have two threads relating to same issue. This one and

    https://myhumax.org/forum/topic/showcase-and-on-demand-not-loading-for-over-2-days

    #82657
    Barry
    Moderator

    grahamlthompson – 6 minutes ago  » 

    We appear to have two threads relating to same issue. This one and

    https://myhumax.org/forum/topic/showcase-and-on-demand-not-loading-for-over-2-days

    We do – will leave as is for now as one refers to HDR and tother HB

    #82658
    Anonymous
    Inactive

    Had a similar problem. On demand very rarely loading. Checked router, no IP address just MAC. Kept trying until connected at last then went to router settings and allocated static IP to the Humax box. All fab now, no more failures !!

    #82659
    Anonymous
    Inactive

    Interesting outcome but whats static IP and how is it implemented?

    Thanks for the resolution.

    #82660
    Anonymous
    Inactive

    The best way of allocating a fixed ip address is via an address reservation on the router. This allocates a IP address from the DHCP pool to a MAC address.

    In this way the same IP address will always be allocated.

    How you do this depends on your router but is normally in advanced settings.

    There are several other ways as well but then you need to know EXACTLY what you are doing.

    #82661
    Anonymous
    Inactive

    Thanks for quick reply and explanation. Think I will leave well alone as could mess up my settings as I don’t really know what I’m doing!!

    #82662
    Martin Liddle
    Participant

    REPASSAC – 26 mins ago  » 

    The best way of allocating a fixed ip address is via an address reservation on the router. This allocates a IP address from the DHCP pool to a MAC address.

    In this way the same IP address will always be allocated.

    Until the router is reset or a replaced. I agree your method is the simplest but personally I prefer to set fixed IP addresses on any element of the network that needs to be accessible (servers, NAS, PVRs, printers). Yes you have to be careful not to allocate the same IP address to two pieces of equipment and you have to use IP addresses outside of the range of the DHCP pool. In my case a lot of my equipment gets moved to different locations and used with different routers.

    #82663
    Anonymous
    Inactive

    Martin Liddle – 19 mins ago  » 

    REPASSAC – 26 mins ago  » 

    The best way of allocating a fixed ip address is via an address reservation on the router. This allocates a IP address from the DHCP pool to a MAC address.

    In this way the same IP address will always be allocated.

    Until the router is reset or a replaced. I agree your method is the simplest but personally I prefer to set fixed IP addresses on any element of the network that needs to be accessible (servers, NAS, PVRs, printers). Yes you have to be careful not to allocate the same IP address to two pieces of equipment and you have to use IP addresses outside of the range of the DHCP pool. In my case a lot of my equipment gets moved to different locations and used with different routers.

    I understand your viewpoint and I did mention their are other ways but you need to know what you are doing as you clearly do.

    At one time I did the same and had a routable IP address split into two subnets with second router with routing between the subnets. All for the prep for a MSCE TCP/IP exam nearly 30 years ago.

    Lucky not much has changed 😆

    #82664
    Anonymous
    Inactive

    Tpost – 1 hour ago  » 

    Interesting outcome but whats static IP and how is it implemented?

    Thanks for the resolution.

    As a first stop I always suggest rebooting the router and when fully rebooted the misbehaving kit.

    #82665
    grahamlthompson
    Participant

    Google reserving a IP address to a device MAC address using a


    The make and model of your router.

    Yon can find the mac address of your box – Home settings – System Information – Network Info.

    #82666
    Anonymous
    Inactive

    Great help from all.

    Thanks but I will leave as is because I don’t have the knowledge to go further!

    #82667
    Anonymous
    Inactive

    That is extremely shrewd.

    In this case a little knowledge can be dangerous. You won’t destroy things but things can stop working and sods law says that you can’t remember how to get it back like it was.

    If it ain’t broke, then don’t fix it.

    #82668
    Anonymous
    Inactive
    Quote:

    This saying is so true :P

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