Calling all 1100 owners…

Forum Forums Freesat HD HDR 1000, 1010, 1100S Calling all 1100 owners…

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  • #17066
    Anonymous
    Inactive

    1100s owners – does your unit emit a faint but very annoying whistling sound?! If you get up close it sounds like the fan spinning but it’s so loud you can hear it across the room. Very high pitched, sounds like resonance in the unit. I must say I have a low tolerance for noise and so this is bugging me. It may be that I have super sonic hearing but I’d be grateful for your experience. If you can’t hear it across the room, do you hear it when you get up close to the box? Mine is very intrusive and can be heard over the sound of the TV, at least during the quieter spells. It’s much louder than the noise my laptop makes, for example.

    Would be grateful for feedback on the 1010s as well.

    #63637
    Barry
    Moderator

    Welcome to our Forum :-)

    I not noticed any sound from mine at all.

    #63638
    Anonymous
    Inactive

    My 1000s has a 2TB drive and I can just about hear it when booted if there’s no other noise in the room, sounds like your 1100 has a fault. 😯

    #63639
    Anonymous
    Inactive

    Unless it is reported by other owners, I would suspect that one of the power supply inductors in your unit is vibrating and emitting the “high pitched sound”. The switch mode power supply operates in the KHz range, rather than the 50Hz mains frequency. Normally any components which might be subject to this effect are given a blob of something to dampen the sound. This noise is is not a problem, or dangerous, just annoying.

    When you are ancient like me you would not hear it anyway!!

    #63640
    Anonymous
    Inactive

    I am on my second unit and can confirm that neither was/is noisy.

    Just listened carefully and cannot hear anything.

    Whilst you are logged on perhaps you could have a look at my earlier post” Booting sequence HDR1100″.

    Hope you get it sorted.

    #63641
    Anonymous
    Inactive

    Thanks for the replies. As I say, I do have really good hearing (and am the right side of 40!) so I appreciate I may have more sensitive hearing than some people, but again, I’m used to the hum of laptops/PCs and they don’t bother me.

    Fedman you may be onto something with it being the power supply. When the unit is in standby it is silent.

    Reffub – how would you describe the noise from your 1000s – is it just the usual computer fan hum/rumble?

    Anyway… I have since returned the unit for a refund. I didn’t want to exchange as I thought it was the fan to blame and presumed the ones in the shop would all be from same batch. So I plan to buy another one in the coming weeks (hopefully from a different batch) and give it a try.

    #63642
    Barry
    Moderator

    There is no fan in the 1100S.

    #63643
    Anonymous
    Inactive

    Ok thanks Barry, so please can you tell me what causes the operating noise when the unit is on. To me it sounded like a fan in a laptop.

    #63644
    Barry
    Moderator

    HDD? – cannot hear a peep from my unit.

    #63645
    Anonymous
    Inactive

    Just booted the 1100 again with my ear close to it and could not hear any sound.

    Good idea to try a later batch and would be interested in your findings.

    #63646
    Anonymous
    Inactive

    Sorry for going on like a broken record but I’m really surprised you can’t hear anything. Are you saying yours are totally silent? Even the user guide (in Troubleshooting section) says that the fan can hum, which would obviously indicate that it has a fan!

    For comparison, I have a Goodmans freeview recorder – this makes what I’d describe as a normal noise for a recorder – just like a laptop.

    #63647
    Anonymous
    Inactive

    Alfie25 – 4 hours ago  » 

    Thanks for the replies. As I say, I do have really good hearing (and am the right side of 40!) so I appreciate I may have more sensitive hearing than some people, but again, I’m used to the hum of laptops/PCs and they don’t bother me.

    Fedman you may be onto something with it being the power supply. When the unit is in standby it is silent.

    Reffub – how would you describe the noise from your 1000s – is it just the usual computer fan hum/rumble?

    Anyway… I have since returned the unit for a refund. I didn’t want to exchange as I thought it was the fan to blame and presumed the ones in the shop would all be from same batch. So I plan to buy another one in the coming weeks (hopefully from a different batch) and give it a try.

    Yes just normal HDD noise, very quiet, quieter than my laptop and nothing at all high pitched, my 1000s does have a fan but I’ve never heard it or found it running. I’m the wrong side of 40 but I think my hearing is still pretty good.

    #63648
    Anonymous
    Inactive

    Alfie25 – 2 hours ago  » 

    Sorry for going on like a broken record but I’m really surprised you can’t hear anything. Are you saying yours are totally silent? Even the user guide (in Troubleshooting section) says that the fan can hum, which would obviously indicate that it has a fan!

    For comparison, I have a Goodmans freeview recorder – this makes what I’d describe as a normal noise for a recorder – just like a laptop.

    The user guide was written quite some time back, well before this unit was conceived. Your experience is unusual.

    #63649
    Anonymous
    Inactive

    Just remembered that my blu-ray started making a horrible high pitched noise if left in standby, dodgy capacitor maybe. I now make sure I switch it off at the plug as the noise is annoying and I wouldn’t want it getting any worse.

    #63650
    Anonymous
    Inactive

    I only hear the hard drive spinning up on mine when it’s out standby mode. Other than nothing at all.

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