New software version 1.00.22

Forum Forums Freesat HD HDR 1000, 1010, 1100S New software version 1.00.22

Viewing 13 posts - 31 through 43 (of 43 total)
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  • #41905
    Anonymous
    Inactive

    ian-d – 6 minutes ago  » 

    Unfortunately it seems if you phone Humax up (and eventually get through after an hour or so!) mentioning one of the common well known recording issues (such as from standby, or issues with the second tuner), you will either me told that Humax are aware of it and working on a fix; or that your receiver is faulty and must be returned to the retailer! Clearly Humax need to get together and decide what approach to take rather than potentially inconveniencing the consumer with misinformation.

    This update goes a long way to resolving the standby issue, but they need to get a much larger update out (over-the-air) urgently before too much damage is done to theirs and freesat’s reputation.

    It will be a cracking product once these fixes are sorted; as the unit was prior to the last ota update.

    Sorry I am new to this box what is the issue with the second tuner?

    #41906
    Barry
    Moderator

    There is no problem with the second tuner other then as per our FAQ, which in all honesty can hardly be described as an issue.

    #41907
    Anonymous
    Inactive

    Barry – 2 hours ago  » 

    There is no problem with the second tuner other then as per our FAQ, which in all honesty can hardly be described as an issue.

    Not in the slightest bit true; the second tuner is also preventing second recordings from taking place too; a further issue within the software Humax are aware of.

    #41908
    grahamlthompson
    Participant

    ian-d – 34 minutes ago  » 

    Barry – 2 hours ago  » 

    There is no problem with the second tuner other then as per our FAQ, which in all honesty can hardly be described as an issue.

    Not in the slightest bit true; the second tuner is also preventing second recordings from taking place too; a further issue within the software Humax are aware of.

    I don’t recognise this as an issue in any way. Please explain.

    Never seen such an issue posted anywhere either.

    None of the recoeding failures since 1.0.16 are in any way related to some sort of problem with the second tuner. Despite an intensive recording schedule not lost any recordings since 1.06.22 and two tuners are in use pretty well all the time.

    #41909
    Barry
    Moderator

    ian-d – 1 hour ago  » 

    Barry – 2 hours ago  » 

    There is no problem with the second tuner other then as per our FAQ, which in all honesty can hardly be described as an issue.

    Not in the slightest bit true; the second tuner is also preventing second recordings from taking place too; a further issue within the software Humax are aware of.

    Every instance I have seen reported has been associated with poor connections, or set up incorrectly – caveat not including any reports on the freesat community forum which is as much use as the proverbial.

    and

    Since the advent of 1.00.22 I have personally not witnessed any recording failures, or seen any reported for that matter.

    There is no problem with the second tuner, bar the strength/quality indication which has been explained time and time again in many places.

    Now back on topic for this thread please.

    #41910
    Anonymous
    Inactive

    i dont agree. i agree with ian d. i also have difficulty recording two programmes at once and i have no problems with poor connection and it is not set up incorrectly. i have troubleshooted and taken instruction from forum people re what to check and when to check. the troubleshooting tests come back clear but still the box has problems recording two programmes simultaneously, often. i have reported this on this website before.

    i have not yet tried the software upgrade. i am only on here tonight because i have single programmes not recording (let alone two simultaneous recordins).

    #41911
    Barry
    Moderator

    Well for a start you need to upgrade the software as this does fix at least one of the recording issues, probably two in fact.

    Having reviewed your posts on here not one mentions problems with recording 2 channels – continue that issue in another thread that is relevant or start a new one if you still require help, after you have uploaded new softwareof course.

    I’ll repeat this one last time, thread is to remain on topic ie about software version 1.00.22

    #41912
    Anonymous
    Inactive

    Do any people in the know have any info relating to the OTA update we are waiting for? I have installed the Beta, which has fixed the recording issue, but I am hoping for a few other fixes to land soon.

    Any idea when? I was told it may be around the 14th by somebody at Humax support?

    #41913
    Anonymous
    Inactive

    garethdphillips – 11 hours ago  » 

    Do any people in the know have any info relating to the OTA update we are waiting for? I have installed the Beta, which has fixed the recording issue, but I am hoping for a few other fixes to land soon.

    Any idea when? I was told it may be around the 14th by somebody at Humax support?

    Would answer, but not allowed to go off topic ;) (psstt, end of March)

    #41914
    Anonymous
    Inactive

    Wow, I’m shocked they’d make us wait that long. I hope there is more within it than just the recording from standby fix

    #41915
    Anonymous
    Inactive

    Any advice on how to install this update. Can i asume you place the file on a usb stick and chose manual update and find file? on the usb stick?

    thanks.

    #41916
    grahamlthompson
    Participant

    deltaromeo – 9 minutes ago  » 

    Any advice on how to install this update. Can i asume you place the file on a usb stick and chose manual update and find file? on the usb stick?

    thanks.

    Full instructions on the download site.

    Basically copy the xxx.hdf file to the root folder of a FAT32 formatted stick.

    Starting with the box in sby (leave it for 5 minutes or more if you havew just turned off the box)

    Insert USB stick into front usb port. Turn on TV (and any other kit you may have like a AV amp) and select the HDR-1000s input.

    Press the front power button the hdr-1000s and then press the down channel button just above the usb slot until you see the updating message on the box front and TV screen.

    When complete remove the stick and reboot the box.

    #41917
    Anonymous
    Inactive

    Thanks GT will give it a go.

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