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I have the same issue with my 1010S. Emailed Humax but their link does not work. (I tried two addresses from their Undeliverable email response). A work around that works for us is to go via Showcase. Select a BBC program and iPlayer works. You can then stop it and use iPlayer as normal. The On demand menu does not work returning ‘error cm02’ This is since the software was updated last week.
JSDesign – 2 minutes ago »
I have the same issue with my 1010S. Emailed Humax but their link does not work. (I tried two addresses from their Undeliverable email response). A work around that works for us is to go via Showcase. Select a BBC program and iPlayer works. You can then stop it and use iPlayer as normal. The On demand menu does not work returning ‘error cm02’ This is since the software was updated last week.
I also have the 1010S and all on demand services are working fine.
Am using via wifi.
Yes so do we. In fact the box loses its WIFI occasionally so we have to power off and on again, and re-setup the WIFI. Most annoying. Incidentally once you go in using showcase it works by normal On-demand next time. Most odd.
I had the same issue. I have just done a channel search and it seem to have fixed it.
I just got a response from Humax on the issue:
Quote:Thank you for contacting Humax.I am sorry to hear you are having trouble with your Humax product.
We are aware of the issue and we are currently investigating it. It should be resolved shortly.
Best Regards,
Lauren
Humax Customer Support
Not very helpful, but at least they appear to know about it.
I too am getting the CM002 error using my 1000s. However, if I toggle inputs and try the iPlayer via my TVs app that works OK.
Similarly if I try iPlayer via my Panasonic PVR that is also working, so one has to assume the problem lies with Humax or Freesat. 😥
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