Box keeps locking up today

Forum Forums Freesat HD HDR 1000, 1010, 1100S Box keeps locking up today

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  • #42411
    Anonymous
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    REPASSAC – 23 hours ago  » 

    cotterpinkid – 2 hours ago  » 

    grahamlthompson – 2 days ago  » 

    Hi welcome to the forum. First thing to try is a reset to factory defaults.

    Thanks for the advice. I carried out a reset to default settings, but the problem persists.

    What software verios are you on – it should be 1.00.37>

    Yes, can confirm Version 1.00.37

    Can also confirm the EPG is still suffering from pauses / delay / lag.

    Thanks

    #42412
    Anonymous
    Inactive

    The EPG is still slow in this update, but not to the extent you’re describing (i.e. freezing up and requiring a reboot), not for me, anyway. I guess the things to try are, after factory default reset, try reformatting the HD – the nuclear option unfortunately as you’ll lose all recordings. Or, try contacting Humax support, but do it via phone. I found them very helpful when I hit a problem & they quickly replaced the unit, which again is the nuclear option as you’ll lose recordings.

    #42413
    Anonymous
    Inactive

    souporjuice – 20 hours ago  » 

    The EPG is still slow in this update, but not to the extent you’re describing (i.e. freezing up and requiring a reboot), not for me, anyway. I guess the things to try are, after factory default reset, try reformatting the HD – the nuclear option unfortunately as you’ll lose all recordings. Or, try contacting Humax support, but do it via phone. I found them very helpful when I hit a problem & they quickly replaced the unit, which again is the nuclear option as you’ll lose recordings.

    I’ll try a further reset before reformatting the HD (not over happy about having to do that) and see how I get on and report back later. Thanks to all so far.

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