No Backward EPG/Showcase/On Demand

Forum Forums Freesat HD HB 1000S, 1100S No Backward EPG/Showcase/On Demand

Viewing 15 posts - 1 through 15 (of 24 total)
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  • #16785
    Anonymous
    Inactive

    For over 3 weeks now I have been unable to get the above on my HB1000S,

    whereas on my recently purchased HDR1000S all works fine.

    Channels 901 and 903 are both working on the HB1000S.

    Does anybody else currently have a problem with their HB1000S in this respect?

    Something I’ve only spotted in the last few days, Channel 999 is showing on the HB1000S, but doesn’t even appear in the HDR1000S’s EPG.

    #61502
    grahamlthompson
    Participant

    Channel 999 is missing (and always has been) from the HDR1000/1010S. I imagine the help and info option supercedes it. Surprised it appears on a HB1000S.

    #61503
    Anonymous
    Inactive

    999 is not on my HB-1000S. Everything working fine.

    #61504
    Anonymous
    Inactive

    REPASSAC – 48 seconds ago  » 

    999 is not on my HB-1000S. Everything working fine.

    Likewise.

    #61505
    Anonymous
    Inactive

    KennyB – 4 hours ago  » 

    For over 3 weeks now I have been unable to get the above on my HB1000S,

    whereas on my recently purchased HDR1000S all works fine.

    Channels 901 and 903 are both working on the HB1000S.

    Does anybody else currently have a problem with their HB1000S in this respect?

    Something I’ve only spotted in the last few days, Channel 999 is showing on the HB1000S, but doesn’t even appear in the HDR1000S’s EPG.

    Sounds like your unit is having an identity crisis, perhaps a reset to default is called for.

    #61506
    Anonymous
    Inactive

    I’ve reset to default several times since the problem started without result.

    Software Version on my unit 2.02.09

    Is this the latest version? Thanks.

    #61507
    grahamlthompson
    Participant

    KennyB – 31 minutes ago  » 

    I’ve reset to default several times since the problem started without result.

    Software Version on my unit 2.02.09

    Is this the latest version? Thanks.

    The only reason I can think of that explains the difference is a weird anomaly in the database that relates postcodes to epg channels.

    Does your HDR1000S and HB1000S use the same postcode ?

    What are the first 3 characters of your postcode and approx location ?

    #61508
    Anonymous
    Inactive

    Both units on same postcode.

    EX7 Dawlish Devon.

    #61509
    Anonymous
    Inactive

    What happens if you swap the two boxes around?

    #61510
    grahamlthompson
    Participant

    Very strange, I think Barry doesn’t live that far from you and likely has the same regional variations, and also has access to a HB1000S. Perhaps he would check his box. The good news is that it’s missing from your HDR1000S is as expected.

    #61511
    Anonymous
    Inactive

    JamesB – 12 minutes ago  » 

    What happens if you swap the two boxes around?

    Sorry, not with you. Are you referring to LNB inputs or router?

    Either way I’ve done both.

    #61512
    Anonymous
    Inactive

    grahamlthompson – 1 hour ago  » 

    KennyB – 31 minutes ago  » 

    I’ve reset to default several times since the problem started without result.

    Software Version on my unit 2.02.09

    Is this the latest version? Thanks.

    The only reason I can think of that explains the difference is a weird anomaly in the database that relates postcodes to epg channels.

    Does your HDR1000S and HB1000S use the same postcode ?

    What are the first 3 characters of your postcode and approx location ?

    The box is recording at the moment, but I will try a different postcode

    tomorrow, but I’ll be surprised if it makes any difference.

    #61513
    grahamlthompson
    Participant

    KennyB – 5 minutes ago  » 

    grahamlthompson – 1 hour ago  » 

    KennyB – 31 minutes ago  » 

    I’ve reset to default several times since the problem started without result.

    Software Version on my unit 2.02.09

    Is this the latest version? Thanks.

    The only reason I can think of that explains the difference is a weird anomaly in the database that relates postcodes to epg channels.

    Does your HDR1000S and HB1000S use the same postcode ?

    What are the first 3 characters of your postcode and approx location ?

    The box is recording at the moment, but I will try a different postcode

    tomorrow, but I’ll be surprised if it makes any difference.

    Try a quality postcode :-)

    London SW1A 1AA

    Buckingham Palace

    #61514
    Anonymous
    Inactive

    I have software version 2.02.09 update date 22-November-2014

    But I found this:-

    http://www.freesat.co.uk/help/freetime/boxes/software-update-16-dec%5D

    #61515
    Anonymous
    Inactive

    KennyB – 1 hour ago  » 

    I have software version 2.02.09 update date 22-November-2014

    But I found this:-

    http://www.freesat.co.uk/help/freetime/boxes/software-update-16-dec%5D

    That’s for the HB1000s.

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