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I would start by taking the remote out of the vicinity to confirm it is the remote causing the problem.

You could also try taking out the batteries, pressing the OK and 0 (zero) button for 30 seconds, re insert batteries see if that fixes problem.

If you registered product with Humax on purchase you may well have 2 year warranty, you can check this with Humax Support.

grahamlthompson – 10 hours ago  » 

uk1 – 52 seconds ago  » 

oh dear!

I am talking about the white and red Freeview Play button on the 5000t RC that when pressed has on the bottom row Freeview Explore. To get to a,populated set of programmes takes around 20 seconds.

At a guess that must be IP delivered so has exactly the same issues. No way to compare.

Barry will know, Does it work if you don’t have an internet connection ?

With no internet connection none of the IP services work, and user is prompted to connect unit with on screen message.

uk1 – 2 hours ago  » 

I was talking solely about how the new Playview app populates the app with the pictures of suggested programmes from across all channels.

At the moment, I’d say two times out of theee, when I request >Freeview play (button) > Freeview Explore> it either refuses or goes black or eventually if I am persistant it opens up Freeview EXPLORE which for some reason when it opens it is then called Freeview Play. That app as you know consolidates viewing suggestions from across all Freeview channels into one convenient place. It also offers genres but as default opens all. When I eventually get that populated i reckon it is around twenty seconds.

20 seconds is about right for explore to populate fully, same timings via a 4000T and Panny FP unit – wholly defendant on how well the Freeview servers are operating.

John your contributions to the Forum especially as a new owner of the 5000T are most welcome.

and for everyone else….

The sniping will stop now, if not I will close thread.

Jonathan76 – 50 minutes ago  » 

Barry/Graham, I did exactly as you describe to share the photo on my computer. I use Open Office/File Explorer but shouldn't make any difference? Left hand pane on Humax says Internal HDD which I OK'd to give Downloaded which when highlighted and OK'd does nothing. Same error message of no Photo Files available! Mmh…

You have to highlight your computer in left pane….in first image you can see my computer named 'Wallace'…and in the second image 'Wallace' has been highlighted, pressed OK and you can see contents of a folder.

[attachment=62048,880] [attachment=62048,881]

Jonathan76 – 37 minutes ago  » 

Thanks for that Barry. All I get on my Media – Photo screen is the message No Photo File available. Although I haven’t created a shared video folder on my computer I get the analogous message No Video File available.

What computer operating system do you use? If it is Windows 10 Pro could you write a step by step list of exactly what you do when sharing photo files. As far as I can remember I shared the photo and the folder. Do I need to share the photo aswell as put it in a shared folder? I’m feeling a bit of a dunce here where it should be a straightforward process?

Default message is ‘No photo file available’ with recent in left hand pane highlighted.

Are you highlighting then pressing OK on your computer in the left hand pane?

grahamlthompson – 48 minutes ago  » 

Struggling to make this work using my 5000T. I have some .jpg files in my Pictures shared folder.

Freeview Play – Media – Selecting My Laptop – Pictures Folder – All Pictures shown no files.

I can play videos (recordings) on my HDR-FOX-T2. I will try uploading a few jpegs to it to see if this works.

Works for me…on FVP 5000T

Freeview Play – Media – Photo – Computer