Forum Replies Created
-
AuthorPosts
-
Barry
ModeratorWelcome to the Forum

Have a read of the thread pinned to the top of the forum, it explains all – suspect you have old versions of software on board.
Will close this thread shortly.
December 14, 2011 at 8:26 pm in reply to: Remote control has stopped working – unit failing to respond. #28780Barry
Moderatorstaggo – 18 seconds ago »
Hi guys,
Myself and my mother are both having the same problem with 9150Ts.
Barry et al, thanks for all the help in this thread, it’s much appreciated!
Welcome to our Forum

Thank you for the kind words, we try our best to give up to date accurate info and advice.
December 14, 2011 at 8:20 pm in reply to: Remote control has stopped working – unit failing to respond. #28778Barry
ModeratorYes wait until after 10am the 9150 version should then be on air.
It won’t find anything now as 9300 version is currently being broadcast.
You know where to find us if you have difficulties tomorrow
December 14, 2011 at 7:55 pm in reply to: Remote control has stopped working – unit failing to respond. #28776Barry
ModeratorWelcome to the Forum

Check software version via Menu, System, Status – Software version.
I suspect you will find an older version then the currently released 1.00.26.
Over the Air broadcast starts tomorrow at approx 10am. for the 9150.
See page 2 of this thread post #12 for a pdf explaining the OTA update procedures.
December 14, 2011 at 7:46 pm in reply to: Remote control has stopped working – unit failing to respond. #28774Barry
ModeratorSquareeyes – 1 minute ago »
My 9300T started freezing today. I’ve updated to latest software (fortunately on air half an hour ago) and unit is now back to normal.
Welcome to our Forum

Reason yours did not update as per your edit, it is on 24/7. Unit needs to be in standby overnight to pick up OTA when broadcast.
I have had 9150/9200/9300 latest software versions on throughout the afternoon without issue.
December 14, 2011 at 7:07 pm in reply to: Remote control has stopped working – unit failing to respond. #28772Barry
ModeratorWelcome to the Forum

I am afraid that is the bottom line at the moment.
I have been tinkering throughout the afternoon trying to find a work around, but no joy.
As you have realised software for 9150 is not currently on air but back on tomorrow after 10am.
Barry
ModeratorWhat software version do you have now Liz?
December 14, 2011 at 6:49 pm in reply to: Remote control has stopped working – unit failing to respond. #28770Barry
Moderatormodehead – 26 minutes ago »
Excellent, this problem starred this morning for me, and this solution seems to have solved it completely! I was on my way to buy a new box tomorrow as Humax “representatives” told me it was shafted!
Welcome to the Forum

Glad to hear we have helped.
In fairness to the ‘representative’ once the reports started coming in, it took a little while to determine what was amiss. As I stated earlier, am amazed at the amount of owners who have not updated software for one reason or another.
Humax Towers have also pulled the stops out to get the OTA schedule re-arranged for 24hour turn around on their software.
December 14, 2011 at 6:29 pm in reply to: Remote control has stopped working – unit failing to respond. #28769Barry
ModeratorSome changes were made to the UK DTT platform yesterday that appears to have caused this hiccup with units on older software.
Units left in standby should still be able to update overnight I suspect, but I will check this out with a 9300 overnight to be sure.
I have just read a report elsewhere that suggests you cannot update as user cannot access the menus. Power cycle, and immediately press menu button when picture appears should allow users to update, I did this earlier after tests on earlier software.
Barry
ModeratorWelcome to the Forum Liz

Software updates, when broadcast, automatically overnight if unit is left in standby.
Current version is 1.02.20
You can check this by pressing Menu, Settings, System, System Information – Software version.
December 14, 2011 at 5:41 pm in reply to: Remote control has stopped working – unit failing to respond. #28766Barry
ModeratorFor members of this forum I have attached a pdf doc that you can download detailing the update procedures
December 14, 2011 at 5:29 pm in reply to: Remote control has stopped working – unit failing to respond. #28765Barry
Moderatordavidwms – 4 minutes ago »
Hi again Barry
Thanks for your quick reply,i have just been told by another engineer the download is happening from 10 AM tommorrow,is this correct?, i presume all that has to be done is to put the box into stby and wait a while.
regards
David
Hi David
See my previous post for link to an up to date list of the OTA’s – Humax have booked as many slots as they can.
Units left in standby overnight should update automatically, otherwise an update can be ‘forced’ via Menu, Installation, default password is 0000 (four zero’s) Software Update.
December 14, 2011 at 5:23 pm in reply to: Remote control has stopped working – unit failing to respond. #28764Barry
ModeratorUpdate for you all. Humax have booked numerous repeats of the OTA for the models affected see:
December 14, 2011 at 5:12 pm in reply to: Remote control has stopped working – unit failing to respond. #28762Barry
Moderatorbdsnconnolly – 1 minute ago »
hibarry, itis an pvr-9150T it was sound this morning but faulty when i switched on this afternoon
Do you know the software version?
December 14, 2011 at 5:04 pm in reply to: Remote control has stopped working – unit failing to respond. #28760Barry
Moderatorbdsnconnolly – 40 seconds ago »
i too am getting the same problem with the remote but the buttons on the pvr unit are also not working. just like whety if iswitch off and back on it’s ok for a few seconds then just sticks on that cannel. trust it to go haywire just as we are almost at xmas.
Do you have an old version of software on board?
What model of PVR?
and Welcome to our Forum
-
AuthorPosts