Barry

Forum Replies Created

Viewing 15 posts - 3,961 through 3,975 (of 5,284 total)
1 2 3 … 264 265 266 … 351 352 353
  • Author
    Posts
  • January 27, 2013 at 10:21 am in reply to: Warranty repair/exchange #41715
    Barry
    Moderator

    giraffe – 9 minutes ago  » 

    Hi,

    I think my box has developed a fault (HDMI signal keeps dropping intermittently) I was wondering how you went about getting an exchange from Humax?

    I actually have one of the BT boxes, so not sure if I need to do it via them. I would rather have a courier come and collect it rather than mess around with BT, especially as they charge £99 if it turns out not to be a fault with the box!

    Thanks

    Welcome to the Forum :-)

    My understanding is that if BT supplied the unit then they are responsible for swapping it out if the need arises.

    January 27, 2013 at 10:19 am in reply to: HDMI Signal dropping #41932
    Barry
    Moderator

    Have you tried different HDMI resolution settings?

    What make and model of TV?

    January 26, 2013 at 9:38 pm in reply to: 'Starting' keeps recycling – won't boot up #40363
    Barry
    Moderator

    This might not work but you could try uploading the default file listed at bottom of linked page

    http://beta.humaxonline.co.uk/freesat-hd

    Upload as you would for application software.

    January 26, 2013 at 12:08 pm in reply to: New software version 1.00.22 #41886
    Barry
    Moderator

    As per post #3 there are no plans to transmit this version OTA.

    January 24, 2013 at 6:54 pm in reply to: Lost recordings – format Harddrive #41338
    Barry
    Moderator

    No I do not work for Humax.

    I have been communicating with them for over 8 years, since the advent of the 8000T.

    Bat phone :-)

    I can communicate directly through various means to those that can and do make a difference.

    January 24, 2013 at 5:36 pm in reply to: Would it be worth updating the loader ? #41872
    Barry
    Moderator

    Welcome to the Forum :-)

    The updated loader is not required at this time as it changes nothing of significance to the end user.

    January 24, 2013 at 3:33 pm in reply to: New software version 1.00.22 #41877
    Barry
    Moderator

    Just the recording fix, as per the release note and upload instructions included with the update.

    January 24, 2013 at 2:49 pm in reply to: Lost recordings – format Harddrive #41336
    Barry
    Moderator

    All I can state is that Humax Towers are certainly aware that some are having a problem, and they are investigating.

    January 24, 2013 at 2:43 pm in reply to: Lost recordings – format Harddrive #41334
    Barry
    Moderator

    Welcome to the Forum :-)

    Default pin is 0000 (4 zeros’s)

    January 24, 2013 at 1:43 pm in reply to: New software version 1.00.22 #41875
    Barry
    Moderator

    No plans to OTA this version.

    If you know what you are doing, and are sure your unit is not recording then you can carry out the update from standby, no need to disconnect power to unit.

    January 24, 2013 at 11:54 am in reply to: Does Not Record a Programme #41844
    Barry
    Moderator

    Welcome to the Forum :-)

    Those that need to know at Humax Towers are certainly aware of the issue.

    Further info will be released shortly.

    January 23, 2013 at 9:06 pm in reply to: Lost Channels #41859
    Barry
    Moderator

    I think those are just default values set in software.

    January 23, 2013 at 9:03 pm in reply to: Loss of HDMI #41866
    Barry
    Moderator

    The file sent would have been a default file – enforces a factory reset on boot.

    Could still be under warranty dependant on when and where you bought it if definitely less then 2 years old.

    January 23, 2013 at 5:44 pm in reply to: Should boxes replay recordings without antenna signal input? #41861
    Barry
    Moderator

    Can only comment on HDR T2 at the mo which I am sat next to.

    Pulled out aerial, and whilst it does report ‘The receiver is not receiving a signal’ etc…

    Press media, and I can access and replay recordings.

    Edit: Can check out Foxsat in a few minutes unless someone else reponds.

    Foxsat same just pressed media and can replay recordings.

    January 23, 2013 at 5:39 pm in reply to: Lost Channels #41857
    Barry
    Moderator

    Welcome to the Forum :-)

    Any chance that your dish could have moved, and therefore you are not receiving the freesat home transponder.

  • Author
    Posts
Viewing 15 posts - 3,961 through 3,975 (of 5,284 total)
1 2 3 … 264 265 266 … 351 352 353

The inner genius!